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- Tasks: Lead a vibrant health club, managing operations, events, and customer satisfaction daily.
- Company: Join a dynamic sports complex with top-notch facilities and a focus on wellness.
- Benefits: Enjoy a competitive salary, flexible shifts, and opportunities for personal growth.
- Why this job: Be part of a passionate team that values health, community, and exceptional service.
- Qualifications: Experience in management, strong leadership skills, and a passion for fitness are essential.
- Other info: Shifts include evenings and weekends, perfect for those seeking a dynamic work environment.
The predicted salary is between 20400 - 47600 £ per year.
Location: Kettering
Salary: up to £34,000
Schedule: Full-time with shifts, including evenings and weekends
Role Overview: Lead operations of a dynamic health/fitness club and sports complex with facilities including badminton and squash courts, a gym, pool, and wellness amenities. Manage daily operations, large-scale events, staff, and business development to drive growth and customer satisfaction.
Responsibilities:
- Operations: Oversee daily facility management, event logistics, safety, and compliance.
- Financials: Manage budgets, control costs, drive revenue through memberships and events.
- Leadership: Recruit, train, and lead a cross-functional team.
- Customer Service: Ensure top-tier service and engagement through programs and feedback.
- Marketing: Develop campaigns, manage digital presence, and build community relationships.
- Facilities: Maintain all equipment and spaces; coordinate maintenance and vendors.
The ideal candidate:
- Experience in management from sports, fitness, sales, hospitality or similar industries.
- Strong leadership, financial, and operational skills.
- Ideally knowledge of sports/events/health club management.
- Proficiency in CRM, Microsoft Office, and strategic planning.
- Passion for wellness and high service standard.
Contact Detail:
centrum solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gym/Event Manager
✨Tip Number 1
Network with professionals in the fitness and events industry. Attend local health and wellness events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 2
Showcase your leadership skills by volunteering for community sports events or managing local fitness initiatives. This hands-on experience will not only enhance your resume but also demonstrate your commitment to the industry.
✨Tip Number 3
Familiarise yourself with the latest trends in gym management and customer engagement strategies. Being knowledgeable about current practices will help you stand out during interviews and show that you're proactive about your professional development.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed budgets or led teams in previous roles. Having concrete stories ready will illustrate your capabilities and align with the responsibilities outlined in the job description.
We think you need these skills to ace Gym/Event Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management, particularly in sports, fitness, or hospitality. Emphasise your leadership skills and any specific achievements that demonstrate your ability to drive growth and customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellness and your understanding of the role. Mention specific examples of how you've successfully managed operations or events in the past, and how you can contribute to the gym's success.
Highlight Relevant Skills: In your application, clearly outline your proficiency in CRM systems, Microsoft Office, and strategic planning. These skills are crucial for the Gym/Event Manager role, so make sure they stand out.
Showcase Customer Service Experience: Since customer service is a key aspect of this role, include examples of how you've ensured high service standards in previous positions. This could be through feedback mechanisms, engagement programmes, or direct interactions with clients.
How to prepare for a job interview at centrum solutions
✨Showcase Your Leadership Skills
As a Gym/Event Manager, strong leadership is crucial. Be prepared to discuss your previous experiences in managing teams, how you motivate staff, and any successful projects you've led. Use specific examples to illustrate your ability to inspire and guide a diverse team.
✨Demonstrate Financial Acumen
Since managing budgets and driving revenue is a key part of the role, be ready to talk about your experience with financial management. Discuss how you've previously controlled costs or increased revenue through memberships or events, and be prepared to share any relevant metrics.
✨Highlight Customer Service Excellence
Customer satisfaction is paramount in this role. Prepare to share examples of how you've ensured top-tier service in past positions. Discuss any feedback mechanisms you've implemented and how you've used customer insights to improve services or programmes.
✨Familiarise Yourself with the Facilities
Understanding the specific facilities you'll be managing is essential. Research the gym and sports complex in Kettering, and be ready to discuss how you would maintain equipment and spaces. Show your knowledge of health and wellness trends that could enhance the customer experience.
