At a Glance
- Tasks: Support the Sales Office Team with admin tasks and customer enquiries.
- Company: Join a dynamic team in a busy Sales Office environment.
- Benefits: Full-time role with training provided and opportunities for growth.
- Why this job: Perfect for those who love customer service and want to make an impact.
- Qualifications: Attention to detail and strong communication skills are essential.
- Other info: Experience with Sage and Microsoft Office is a plus, but training will be provided.
The predicted salary is between 30000 - 42000 Β£ per year.
The Sales Office Administrator is a varied role within a busy Sales Office. Daily administration support to the Sales Office Team (Predominantly to the National Sales Manager and Sales Representatives). Attention to detail as well as strong customer service skills are key attributes required for this role.
Duties include but are not limited to:
- Answering incoming telephone calls and dealing with customer enquiries
- Preparing quotations for sign off by Finance (use of SAGE)
- Data Inputting
- Preparing paperwork for Bed Assessments or Trials
- Updating the National Sales Manager / Sales Representatives Diaries with appointments / trials / demonstrations
- Monitoring and responding to Customer Chat function (use of TAWK)
- Sending/responding to customer emails
- Liaise with other members of staff
- Assisting with customer follow up emails / presentations
- Supporting with Hire orders and enquiries
- Assisting with the smooth running of the Sales Office
Knowledge of Sage, Microsoft Word and Excel an advantage. Training will be given.
Sales Office Administrator in Brighton employer: Centrobed Ltd
Contact Detail:
Centrobed Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Office Administrator in Brighton
β¨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
β¨Tip Number 2
Practice your phone skills! Since you'll be dealing with customer enquiries, make sure you're comfortable answering calls and handling queries. Role-play with a friend or family member to build your confidence.
β¨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or projects. This will demonstrate your ability to support the Sales Office Team effectively.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Office Administrator in Brighton
Some tips for your application π«‘
Show Off Your Attention to Detail: In your application, make sure to highlight your attention to detail. This role is all about precision, so mention any experiences where you've had to be meticulous, whether it's in data inputting or preparing paperwork.
Customer Service is Key: Since strong customer service skills are essential, share examples of how you've successfully handled customer enquiries in the past. We love seeing candidates who can communicate effectively and keep customers happy!
Familiarity with Tools: If you have experience with SAGE, Microsoft Word, or Excel, donβt forget to mention it! Even if you're not an expert, showing that you're willing to learn these tools will impress us.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to shine in your written application!
How to prepare for a job interview at Centrobed Ltd
β¨Know Your Tools
Familiarise yourself with SAGE, Microsoft Word, and Excel before the interview. Even if you haven't used them extensively, showing that you understand their basic functions can impress the interviewers and demonstrate your willingness to learn.
β¨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer. This will highlight your strong customer service skills, which are crucial for this role.
β¨Attention to Detail
Since attention to detail is key for the Sales Office Administrator role, be ready to discuss how you ensure accuracy in your work. You might want to mention any systems or processes you use to double-check your work or how you handle data inputting tasks.
β¨Practice Common Scenarios
Anticipate questions related to daily tasks, like handling customer enquiries or preparing quotations. Practising responses to these scenarios can help you feel more confident and articulate during the interview, making it easier to showcase your skills.