Senior Property Manager

We’re Centrick — residential property experts with a clear mission: to make lives better, every day.

With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities.

What you’ll be doing

No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.

• Directly line manage any assigned staff which may include Property Managers, Property Coordinators and any on-site staff
• Responding to incoming client and resident enquiries quickly, and ensuring regular feedback of outstanding issues is provided
• Manage all aspects of health, safety and compliance
• Conduct regular site inspections
• Manage contractors to deliver a high quality of service that is value for money at our developments
• Set accurate budgets for the developments in your portfolio
• Attending resident meetings on site, sometimes outside of office hours at a time to suit our clients
• Taking ownership of client relationship management on each of the sites within their portfolio
• Deliver excellent customer service through professionalism and strong technical knowledge
• Be a contact point for property managers in the team to help with complex property issues
• Be actively involved in department projects and contribute to business improvementsDeliver training session to the team
• Contribute to the strategic delivery targets for the business
• Respond to all enquiries in line with our Centrick Customer Service Charter
• To support with the day to day running of the department in line with Director guidance
• Attend and actively participate in team meetings, providing suggestions for improvements

What you need to succeed

• Able to proactively manage the sites to success, spot issues and solve them
• Able to delegate effectively and coach team members to achieve their goals
• Proficient IT user, able to use MS packages as well as a range of internal systems
• Experience of working in a similar role is essential
• Experience in block management across complex sites
• Time to Recharge: 25 days’ holiday plus bank holidays
• Future Security: Enhanced pension scheme based on role
• Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
• Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support
• Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
• Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most
• Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
• Mental Health Support: 24/7 mental health services
• Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
• Giving Back: One volunteer day annually to support a charity or cause close to your heart
• Benefit Platform: One online platform for all benefits and recognition

At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.