Centrick is seeking a customer-focused professional to join our Birmingham-area team. You will respond to resident and client enquiries, manage cases end-to-end, and keep records accurate and up to date.
You will collaborate with internal teams and partners to resolve issues quickly, provide regular updates, and escalate concerns when needed. A proactive attitude and attention to detail will help ensure a consistently positive experience for clients and residents.
#J-18808-Ljbffr
Resident Experience & Service Specialist employer: Centrick
Centrick is an exceptional employer that prioritises collaboration and employee well-being, offering a supportive work culture in the heart of Birmingham. With generous benefits such as enhanced holiday allowances, mental health support, and professional development opportunities, we empower our team to thrive both personally and professionally. Our commitment to diversity and inclusivity ensures that every employee feels valued and supported, making Centrick a rewarding place to build your career.