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- Tasks: Manage properties, ensuring safety and excellent customer service while building strong relationships.
- Company: Centrick is a dynamic property management team focused on enhancing customer lives and fostering a collaborative culture.
- Benefits: Enjoy flexible working, access to training, health perks, and monthly surprises.
- Why this job: Join a values-driven team that prioritises inclusivity and professional growth in a vibrant work environment.
- Qualifications: Experience in block management and a commitment to customer service; pursuing a property qualification is essential.
- Other info: Centrick values diversity and supports candidates throughout the interview process.
The predicted salary is between 36000 - 60000 £ per year.
The Company
We are Centrick—a team of driven property experts united by a simple goal: to make customers’ lives better every day. With a growing national presence, we manage buildings and estates of all shapes and sizes, ensuring residents enjoy a peaceful and secure home.
We\’re all about people—professional, friendly, and always up for working closely with our teams, clients, and customers. Every step we take is about building up our people or enhancing our business. That’s why we reinvest our profits back into our team, cutting-edge tech, and the future of Centrick!
We take pride in the service we provide as well as building a collaborative culture internally.
So, who are we looking for?
We’re looking for an experienced professional in block management, someone who has successfully managed multiple sites and has a strong understanding of compliance and building safety. You should also be able to demonstrate how you’ve prioritised customer service, with residents always at the core of what you do.
Being an engaging communicator is key. You’ll need to build strong relationships with both our residents and clients, ensuring they receive the highest level of service and care.
You\’ll be working towards a professional property qualification such as ATPI or MTPI is essential, and at Centrick, we’re committed to supporting your professional development and career progression.
This role offers flexibility, with your time split between working from home, in the office, and on-site at your allocated properties.
And what will you be doing?
No Two Days Are The Same But The Below Gives You a Flavour For Some Of The Tasks You’d Typically Be Involved With. Even If You Can’t Tick Everything Off From The List Below But Think You’ve Got What It Takes, We’d Be Keen For You To Apply
- Responding to incoming client and resident enquiries quickly, and ensuring regular feedback of outstanding issues is provided
- Manage all aspects of health, safety and compliance
- Conduct regular site inspections
- Manage contractors to deliver a high quality of service that is value for money at our developments
- Set accurate budgets for the developments in your portfolio
- Attending resident meetings on site, sometimes outside of office hours at a time to suit our clients
- Taking ownership of client relationship management on each of the sites within their portfolio
- Deliver excellent customer service through professionalism and strong technical knowledge
- Respond to all enquiries in line with our Centrick Customer Service Charter
- To support with the day to day running of the department in line with Director guidance
- Attend and actively participate in team meetings, providing suggestions for improvements
What’s in it for you?
We’ve fostered a values driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits but you’ll enjoy access to Centrick Academy, our learning platform, as well as having the opportunity to undertake industry qualifications and further your professional development.
- Health and Wellbeing
- Holiday
- Future Security
- Socials
- Celebrate Your Birthday Day
- Investing in Your Skills
- Monthly Surprises
- Perkbox
At Centrick inclusivity and diversity aren\’t just words to us—they\’re the core of who we are! We’re all about building a team that celebrates every background and story, so our hiring process is all about welcoming people from all walks of life. We want every candidate to feel valued, respected and supported every step of the way.
We are all unique and we want to help you shine during the interview process. If there’s anything we can do to make you more comfortable or confident, just let us know. We\’re here to help you show off your best self! #J-18808-Ljbffr
Property Manager employer: Centrick
Contact Detail:
Centrick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with Centrick's values and culture. Understanding their commitment to customer service and team collaboration will help you align your responses during the interview, showcasing how you can contribute to their mission.
✨Tip Number 2
Prepare examples of your previous experience in block management, particularly focusing on how you've handled compliance and building safety. Be ready to discuss specific situations where you prioritised customer service and built strong relationships with residents.
✨Tip Number 3
Research common challenges faced in property management and think about how you would address them. This will demonstrate your proactive approach and problem-solving skills, which are crucial for the role.
✨Tip Number 4
Practice your communication skills, as being an engaging communicator is key for this role. Consider role-playing scenarios where you might need to handle resident enquiries or manage client relationships effectively.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Property Manager position. Tailor your application to highlight your relevant experience in block management and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience managing multiple sites and your understanding of compliance and building safety. Use specific examples to demonstrate how you've prioritised customer service in your previous roles.
Showcase Communication Skills: Since strong communication is essential for this role, make sure to illustrate your ability to build relationships with clients and residents. Mention any relevant experiences where you successfully managed client relationships or resolved issues.
Express Commitment to Professional Development: Mention your pursuit of professional property qualifications like ATPI or MTPI in your application. Highlight your eagerness to grow within the company and how Centrick's commitment to development aligns with your career goals.
How to prepare for a job interview at Centrick
✨Showcase Your Customer Service Skills
As a Property Manager, your ability to prioritise customer service is crucial. Prepare examples of how you've successfully managed resident enquiries and resolved issues, demonstrating your commitment to providing excellent service.
✨Demonstrate Compliance Knowledge
Familiarise yourself with health, safety, and compliance regulations relevant to property management. Be ready to discuss your experience in managing these aspects and how you ensure that properties meet all necessary standards.
✨Engage in Effective Communication
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently, and think about how you can build rapport with both residents and clients during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think of scenarios where you've had to manage multiple sites or handle difficult situations, and be prepared to explain your approach and outcomes.
