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For Companies At a Glance
- Tasks: Manage properties, ensure compliance, and deliver top-notch customer service.
- Company: Centrick is a dynamic property management team focused on enhancing customer experiences.
- Benefits: Enjoy flexible working, professional development, and a range of perks including health and wellbeing support.
- Why this job: Join a collaborative culture that values inclusivity and invests in your growth.
- Qualifications: Experience in block management and a commitment to customer service are essential.
- Other info: We celebrate diversity and support candidates throughout the interview process.
The predicted salary is between 27000 - 30000 £ per year.
£27,000 – £30,000 plus car allowance
The Company
We are Centrick—a team of driven property experts united by a simple goal: to make customers’ lives better every day. With a growing national presence, we manage buildings and estates of all shapes and sizes, ensuring residents enjoy a peaceful and secure home.
We\’re all about people—professional, friendly, and always up for working closely with our teams, clients, and customers. Every step we take is about building up our people or enhancing our business. That’s why we reinvest our profits back into our team, cutting-edge tech, and the future of Centrick!
We take pride in the service we provide as well as building a collaborative culture internally.
So, who are we looking for?
We’re looking for an experienced professional in block management, someone who has successfully managed multiple sites and has a strong understanding of compliance and building safety. You should also be able to demonstrate how you’ve prioritised customer service, with residents always at the core of what you do.
Being an engaging communicator is key. You’ll need to build strong relationships with both our residents and clients, ensuring they receive the highest level of service and care.
You\’ll be working towards a professional property qualification such as ATPI or MTPI is essential, and at Centrick, we’re committed to supporting your professional development and career progression.
This role offers flexibility, with your time split between working from home, in the office, and on-site at your allocated properties.
And what will you be doing?
No two days are the same but the below gives you a flavour for some of the tasks you’d typically be involved with. Even if you can’t tick everything off from the list below but think you’ve got what it takes, we’d be keen for you to apply:
- Responding to incoming client and resident enquiries quickly, and ensuring regular feedback on outstanding issues is provided
- Manage all aspects of health, safety and compliance
- Conduct regular site inspections
- Manage contractors to deliver a high-quality of service that is value for money at our developments
- Set accurate budgets for the developments in your portfolio
- Attending resident meetings on site, sometimes outside of office hours, at a time to suit our clients
- Taking ownership of client relationship management on each of the sites within their portfolio
- Deliver excellent customer service through professionalism and strong technical knowledge
- Respond to all enquiries in line with our Centrick Customer Service Charter
- To support the day-to-day running of the department in line with the Director\’s guidance
- Attend and actively participate in team meetings, providing suggestions for improvements
What’s in it for you?
We’ve fostered a values driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits but you’ll enjoy access to Centrick Academy, our learning platform, as well as having the opportunity to undertake industry qualifications and further your professional development.
- Health and Wellbeing
- Holiday
- Future Security
- Socials
- Celebrate Your Birthday Day
- Investing in Your Skills
- Monthly Surprises
- Perkbox
At Centrick inclusivity and diversity aren\’t just words to us—they\’re the core of who we are! We’re all about building a team that celebrates every background and story, so our hiring process is all about welcoming people from all walks of life. We want every candidate to feel valued, respected and supported every step of the way.
We are all unique and we want to help you shine during the interview process. If there’s anything we can do to make you more comfortable or confident, just let us know. We\’re here to help you show off your best self!
Property Manager employer: Centrick
Contact Detail:
Centrick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with Centrick's values and culture. Since they emphasise a collaborative environment and customer service, be prepared to discuss how your previous experiences align with these principles during the interview.
✨Tip Number 2
Prepare examples of how you've successfully managed multiple sites in the past. Highlight specific challenges you faced and how you ensured compliance and safety, as this will demonstrate your expertise in block management.
✨Tip Number 3
Showcase your communication skills by being engaging and personable during the interview. Since building strong relationships with residents and clients is key, practice articulating your approach to customer service and conflict resolution.
✨Tip Number 4
Research the property management industry trends and challenges. Being knowledgeable about current issues can help you stand out as a candidate who is not only qualified but also proactive and informed about the field.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in block management and compliance. Use specific examples to demonstrate how you've prioritised customer service and managed multiple sites effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for property management and how your values align with Centrick's mission. Mention your communication skills and ability to build strong relationships with clients and residents.
Showcase Relevant Qualifications: Clearly state any relevant qualifications you hold, such as ATPI or MTPI. If you're currently pursuing these qualifications, mention that too, as it shows your commitment to professional development.
Highlight Problem-Solving Skills: Provide examples of how you've successfully resolved issues in previous roles. This could include managing contractor relationships or ensuring compliance with health and safety regulations, which are crucial for the Property Manager role.
How to prepare for a job interview at Centrick
✨Know Your Stuff
Make sure you have a solid understanding of block management, compliance, and building safety. Brush up on relevant regulations and be ready to discuss how you've successfully managed multiple sites in the past.
✨Showcase Your Customer Service Skills
Centrick values customer service highly, so prepare examples of how you've prioritised residents' needs. Think about specific situations where you went above and beyond to ensure satisfaction.
✨Communicate Effectively
As an engaging communicator, you'll need to build strong relationships. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you handle client and resident enquiries.
✨Demonstrate Team Spirit
Centrick fosters a collaborative culture, so highlight your ability to work well within a team. Share experiences where you've contributed to team meetings or suggested improvements that benefited the group.
