Head of Client Relationship
Head of Client Relationship

Head of Client Relationship

Full-Time 40000 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with clients and manage relationships to enhance their experience.
  • Company: Centrick, a leading residential property expert with a mission to improve lives.
  • Benefits: Competitive salary, car allowance, and opportunities for professional growth.
  • Why this job: Join a dynamic team making a real difference in property management.
  • Qualifications: Strong communication skills and a passion for client engagement.
  • Other info: Collaborative culture with a focus on continuous improvement and community impact.

The predicted salary is between 40000 - 45000 £ per year.

£40,000 - £45,000 plus car allowance

We’re Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities.

What you’ll be doing:

  • No two days are the same, but the tasks below offer a glimpse of what to expect.
  • If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.

Client Engagement

Head of Client Relationship employer: Centrick

Centrick is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work culture in the heart of Birmingham. With a commitment to continuous improvement, we provide ample opportunities for professional development and a supportive environment where collaboration thrives. Join us to be part of a team that not only values your contributions but also invests in your future, making a meaningful impact in the property management sector.
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Contact Detail:

Centrick Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Client Relationship

✨Tip Number 1

Network like a pro! Get out there and connect with people in the property management industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your personality! When you land that interview, let your passion for client engagement shine through. Share stories that highlight your experience and how you’ve made a difference in previous roles. Remember, they want to see the real you!

✨Tip Number 3

Do your homework! Research Centrick and understand their mission and values. Tailor your conversation to show how your skills align with their goals. This will demonstrate your genuine interest and help you stand out from the crowd.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying — a little persistence can go a long way!

We think you need these skills to ace Head of Client Relationship

Client Engagement
Relationship Management
Communication Skills
Team Collaboration
Problem-Solving Skills
Project Management
Customer Service
Negotiation Skills
Strategic Thinking
Adaptability
Leadership Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Client Relationship role. Highlight your client engagement successes and any relevant property management experience to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about making lives better and how your background fits with our mission at Centrick. Be genuine and let your personality come through.

Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just duties. Numbers and results speak volumes, so if you’ve improved client satisfaction or streamlined processes, let us know!

Apply Through Our Website: We want to make the application process as smooth as possible for you. So, head over to our website to submit your application directly. It’s the best way for us to receive your details and get the ball rolling!

How to prepare for a job interview at Centrick

✨Know Your Client Engagement Strategies

Before the interview, brush up on various client engagement strategies that are relevant to property management. Be ready to discuss how you’ve successfully built and maintained relationships with clients in the past, as this will show your understanding of the role.

✨Showcase Your Collaborative Spirit

Centrick values teamwork across different departments. Prepare examples of how you've worked collaboratively in previous roles. Highlight specific projects where you engaged with marketing, finance, or operations to achieve a common goal.

✨Demonstrate Your Problem-Solving Skills

Think of instances where you faced challenges in client relationships and how you resolved them. Be prepared to share these stories during the interview, as they will illustrate your ability to handle difficult situations effectively.

✨Research Centrick’s Mission and Values

Familiarise yourself with Centrick’s mission to make lives better every day. Reflect on how your personal values align with theirs and be ready to discuss this connection during the interview. It shows genuine interest and commitment to their vision.

Head of Client Relationship
Centrick
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  • Head of Client Relationship

    Full-Time
    40000 - 45000 £ / year (est.)
  • C

    Centrick

    50-100
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