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For Companies At a Glance
- Tasks: Provide excellent service to clients and manage post deliveries while ensuring safety.
- Company: Centrick is a leading residential property management company dedicated to improving lives since 2005.
- Benefits: Enjoy 25 days holiday, enhanced pension, mental health support, and a birthday bonus!
- Why this job: Join a diverse team focused on growth, community impact, and a supportive work culture.
- Qualifications: Previous experience in a similar role is preferred; strong communication skills are essential.
- Other info: Centrick values inclusivity and offers adjustments during the interview process.
The predicted salary is between 18000 - 30000 £ per year.
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This range is provided by Centrick. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Thursday – Saturday 7am – 7pm, Sunday 12 – 7pm
We’re Centrick — residential property experts with a clear mission: to make lives better, every day.
Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions.
With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities.
What You’ll Be Doing
No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.
- Provide a helpful and knowledgeable service to all clients, visitors and contractors
- Sort all post and deliver to post boxes, managing “signed for” post in line with procedures
- Report all concerns, complaints and issues to Centrick Estate Management team
- Patrol all areas in quiet period, making sure all areas are clean and tidy
- Ensure that all keys/access devices must be accounted for and signed out where applicable
- Ensure CCTV is fully operational and provide recordings upon request by management or the police
- Comply with Health & Safety rules at all times
What You Need To Succeed
- Experience of working in a similar role is highly desirable
- Be an engaging communicator, both written and verbal, able to build rapport with clients and residents
- Demonstrate attention to detail, accuracy and timeliness
What\’s in it for you?
- Time to Recharge: 25 days’ holiday (Pro rata) plus bank holidays
- Future Security: Enhanced pension scheme based on role
- Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
- Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
- Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
- Mental Health Support: 24/7 mental health services
- Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
- Giving Back: One volunteer day annually to support a charity or cause close to your heart
- Reward Platform: Monthly perks how you like
At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.
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Concierge employer: Centrick
Contact Detail:
Centrick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge
✨Tip Number 1
Familiarise yourself with Centrick's values and mission. Understanding their commitment to improving lives will help you align your responses during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight your communication skills by preparing examples of how you've successfully interacted with clients or resolved issues in previous roles. This will demonstrate your ability to build rapport, which is crucial for a Concierge position.
✨Tip Number 3
Research common health and safety regulations relevant to property management. Being knowledgeable about these can set you apart as a candidate who takes compliance seriously, which is essential for the role.
✨Tip Number 4
Prepare questions to ask during your interview that show your interest in the company culture and team dynamics. This not only reflects your enthusiasm but also helps you assess if Centrick is the right fit for you.
We think you need these skills to ace Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or similar roles. Emphasise your communication skills and attention to detail, as these are key for a Concierge position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service. Mention specific examples of how you've successfully engaged with clients or resolved issues in previous roles.
Highlight Relevant Skills: In your application, clearly outline skills that match the job description, such as problem-solving, organisation, and familiarity with health and safety regulations. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Centrick
✨Show Your Communication Skills
As a Concierge, you'll need to engage with clients and residents regularly. During the interview, demonstrate your ability to communicate clearly and build rapport. Use examples from past experiences where you successfully interacted with customers or resolved issues.
✨Highlight Attention to Detail
Attention to detail is crucial in this role, especially when managing keys and post. Be prepared to discuss specific instances where your attention to detail made a difference, whether it was in a previous job or a relevant situation.
✨Understand Health & Safety Protocols
Familiarise yourself with basic health and safety regulations that may apply to the role. Showing that you understand these protocols will demonstrate your commitment to maintaining a safe environment for both staff and residents.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the Concierge role and Centrick's culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
