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- Tasks: Manage the front desk, sort parcels, and ensure building safety.
- Company: Centrick is a nationwide property management company dedicated to improving lives since 2005.
- Benefits: Enjoy 25 days holiday, enhanced pension, mental health support, and a birthday bonus!
- Why this job: Join a diverse team focused on community impact and personal growth.
- Qualifications: Previous experience in a similar role is preferred; strong communication skills are essential.
- Other info: We value inclusivity and support applicants from all backgrounds.
The predicted salary is between 19000 - 27000 £ per year.
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£23809.50
Week 1: Monday to Thursday 8.00am – 3.15pm, Friday 8.00am – 3.00pm, Saturday 9.00am -1.00pm
Week 2: Monday to Friday 12.00pm -8.00pm
We’re Centrick — residential property experts with a clear mission: to make lives better, every day.
£23809.50
Week 1: Monday to Thursday 8.00am – 3.15pm, Friday 8.00am – 3.00pm, Saturday 9.00am -1.00pm
Week 2: Monday to Friday 12.00pm -8.00pm
We’re Centrick — residential property experts with a clear mission: to make lives better, every day.
Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions.
With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities.
What You’ll Be Doing
No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.
- Look after the desk in the main Management Office
- Sort all parcels and maintain record of parcel collections
- Liaise with Centrick team on any concerns, complaints and issues where necessary
- Carry out routine building inspections which is imperative for health and safety and accurate record of findings
- Ensure systems are kept up to date and assist with the portal etc
- Comply with Health & Safety rules at all times
- Working in conjunction with the onsite maintenance team
- Patrol all areas in quiet period, making sure all areas are clean and tidy
- Ensure that all keys/access devices must be accounted for and signed out where applicable
- Ensure CCTV is fully operational and provide recordings upon request by management or the police
- Maintain a list of residents and contact information with the assistance of the Property Manager
- Adhere to all site-specific rules, check lists and procedures for day and night shifts
- Provide a helpful and knowledgeable service to all clients, visitors and contractors
- Seek clarification or support when unsure of any site-specific procedures
- Take meter readings when requested
- Assist contractors with booking visits
What You Need To Succeed
- Experience of working in a similar role is highly desirable
- Be an engaging communicator, both written and verbal, able to build rapport with clients and residents
- Demonstrate attention to detail, accuracy and timeliness
What\’s in it for you?
- Time to Recharge: 25 days’ holiday (Pro rata) plus bank holidays
- Future Security: Enhanced pension scheme based on role
- Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
- Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
- Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
- Mental Health Support: 24/7 mental health services
- Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
- Giving Back: One volunteer day annually to support a charity or cause close to your heart
- Reward Platform: Monthly perks how you like
At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.
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Concierge employer: Centrick
Contact Detail:
Centrick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge
✨Tip Number 1
Familiarise yourself with Centrick's mission and values. Understanding their commitment to improving lives will help you align your responses during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Brush up on your communication skills. As a Concierge, you'll need to engage effectively with clients and residents, so practice articulating your thoughts clearly and confidently.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your attention to detail and ability to handle complaints or issues. This will show your potential employer that you have the practical skills needed for the role.
✨Tip Number 4
Research common health and safety regulations relevant to property management. Being knowledgeable in this area will not only impress your interviewers but also prepare you for the responsibilities of the job.
We think you need these skills to ace Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or similar roles. Emphasise skills like communication, attention to detail, and any previous concierge or property management experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific tasks from the job description that you are excited about and how your skills align with Centrick's mission to improve lives.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements, such as your ability to handle complaints, perform routine inspections, and maintain accurate records. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a concierge role.
How to prepare for a job interview at Centrick
✨Show Your Communication Skills
As a Concierge, you'll need to engage with clients and residents regularly. During the interview, demonstrate your ability to communicate clearly and build rapport. Share examples of how you've successfully interacted with customers in previous roles.
✨Highlight Attention to Detail
Attention to detail is crucial in this role, especially when managing parcels and conducting building inspections. Be prepared to discuss specific instances where your attention to detail made a difference in your work or helped solve a problem.
✨Familiarise Yourself with Health & Safety Protocols
Understanding health and safety regulations is vital for a Concierge. Research common protocols and be ready to discuss how you would ensure compliance in your daily tasks. This shows that you're proactive and responsible.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the Concierge role and Centrick's culture. This not only shows your interest but also helps you determine if the company is the right fit for you.
