At a Glance
- Tasks: Manage leasing performance and enhance customer experience across multiple properties.
- Company: Centrick, a collaborative company focused on innovation and growth.
- Benefits: 25 days holiday, enhanced pension, health support, and learning opportunities.
- Other info: Diversity and inclusivity are core values; we support all applicants.
- Why this job: Join a dynamic team and make a real impact in the property sector.
- Qualifications: Experience in property operations and strong leadership skills required.
The predicted salary is between 35000 - 40000 £ per year.
£35,000 - £40,000 plus car allowance. You will need to visit sites across the West Midlands, Manchester, Leeds, and Leicester. With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other.
What you’ll be doing
- You’ll take ownership of leasing performance across the portfolio, driving occupancy, revenue, and customer experience.
- Deliver leasing strategies and lead lease-up activity to achieve occupancy and income targets.
- Monitor market trends and competitor activity to optimise pricing and positioning.
- Oversee the full customer journey, ensuring a seamless, high-quality resident experience.
- Build and manage relationships with agents, partners, and key stakeholders.
- You’ll use data and insight to continuously improve performance and retention:
- Track pipeline, conversion, and key KPIs to drive results.
- Support pricing strategy, revenue optimisation, and forecasting.
- Use customer feedback and service metrics to improve satisfaction and loyalty.
- You’ll ensure everything runs compliantly and efficiently:
- Oversee lettings processes including referencing, right-to-rent, and tenancy documentation.
- Maintain up-to-date knowledge of regulations and ensure full compliance.
- You’ll also play a key role in leadership and collaboration:
- Lead, coach, and develop on-site lettings teams across the portfolio.
- Partner with marketing to deliver effective, demand-driving campaigns.
- Produce clear reports and insights, presenting performance and recommendations to clients.
What you need to succeed
- Proven experience in Build to Rent, residential lettings, or property operations.
- Strong knowledge of lettings legislation, compliance, and operational risk management.
- Demonstrated success in lease‑up delivery, revenue performance, and data‑driven decision‑making.
- Excellent leadership, communication, and stakeholder‑management skills.
- Customer‑focused approach with the ability to handle complex situations professionally.
- Highly organised, able to manage multiple priorities, and drive consistent portfolio performance.
Why join us?
- Time to Recharge: 25 days’ holiday plus bank holidays.
- Future Security: Enhanced pension scheme based on role.
- Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards.
- Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support.
- Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most.
- Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most.
- Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally.
- Mental Health Support: 24/7 mental health services.
- Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way.
- Giving Back: One volunteer day annually to support a charity or cause close to your heart.
- Benefit Platform: One online platform for all benefits and recognition.
At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.
Locations
BTR Portfolio Manager in Cheshire, Warrington employer: Centrick
Centrick is an exceptional employer that prioritises collaboration and employee development, making it an ideal place for a BTR Portfolio Manager. With a strong focus on health and wellbeing, generous holiday allowances, and a commitment to diversity and inclusivity, employees are supported both personally and professionally. The central Birmingham location offers a vibrant work environment, while the opportunity to lead and innovate across multiple sites in the West Midlands and beyond ensures a dynamic and rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land BTR Portfolio Manager in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the property sector, especially those who work in Build to Rent. Attend industry events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your achievements in leasing performance and customer experience. Use data and insights to demonstrate how you've driven results in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in potential roles. You never know what might come up!
✨Tip Number 4
Prepare for interviews by researching the company and its culture. Understand our values and how we collaborate across teams. Tailor your responses to show how you can contribute to our mission and drive success.
We think you need these skills to ace BTR Portfolio Manager in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the BTR Portfolio Manager role. Highlight your experience in residential lettings and property operations, and don’t forget to showcase your leadership skills. We want to see how you can drive occupancy and revenue!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your skills align with our needs. Mention specific achievements that demonstrate your ability to manage relationships and improve customer experiences.
Showcase Your Data Skills:Since data-driven decision-making is key for this role, make sure to include examples of how you've used data to drive results in previous positions. Whether it's tracking KPIs or optimising pricing strategies, we want to know how you’ve made an impact!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Centrick
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of Build to Rent and residential lettings. Familiarise yourself with current market trends and competitor activities in the West Midlands, Manchester, Leeds, and Leicester. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Leadership Skills
Since the role involves leading and coaching on-site lettings teams, be prepared to discuss your leadership style and past experiences. Think of specific examples where you've successfully managed a team or improved performance. This will help demonstrate your capability to drive results.
✨Prepare for Scenario Questions
Expect questions about how you'd handle complex situations, especially regarding customer experience and compliance. Prepare some scenarios where you've navigated challenges effectively, showcasing your problem-solving skills and customer-focused approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's future plans, how they measure success in this role, or what the team culture is like. This not only shows your interest but also helps you gauge if the company is the right fit for you.
