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For Companies At a Glance
- Tasks: Manage property portfolios, ensuring compliance and delivering excellent customer service.
- Company: Centrick, a leading residential property management company with a mission to improve lives.
- Benefits: 25 days holiday, enhanced pension, health support, and professional development opportunities.
- Why this job: Join a dynamic team making a real impact in property management across the UK.
- Qualifications: 1 year of property management experience and strong organisational skills.
- Other info: Diversity and inclusivity are at our core; we welcome all applicants.
The predicted salary is between 36000 - 60000 £ per year.
We’re Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities.
What you’ll be doing
- Responding to incoming client and resident enquiries quickly, and ensuring regular feedback of outstanding issues is provided.
- Manage all aspects of health, safety and compliance.
- Taking decisions that ensure compliance with the terms of the lease and relevant legislation.
- Set accurate budgets for the developments in your portfolio.
- Monitor expenditure against budgets and ensure cost control.
- Conduct regular site inspections and ensure developments are well maintained.
- Manage contractors to deliver a high quality of service that is value for money at our developments.
- Oversee Major Work Projects, ensuring legislative compliance, liaison with surveyor and contractor management.
- Attending resident meetings on site, sometimes outside of office hours at a time to suit our clients.
- Taking ownership of client relationship management on each of the sites within their portfolio.
- Maintain accurate property records and provide input to monthly/quarterly client reporting.
- Deliver excellent customer service through professionalism and strong technical knowledge.
- Respond to all enquiries in line with our Centrick Customer Service Charter.
- To support with the day to day running of the department in line with Director guidance.
- Attend and actively participate in team meetings, providing suggestions for improvements.
What you need to succeed
- Essential - Minimum 1 year Block/Building Property Management experience.
- Experience managing a portfolio, dealing with building maintenance, obtaining quotes, coordinating contractors and quality management.
- Understanding of health and safety regulations and compliance.
- Have produced budgets and understand need to tender contracts on an annual basis.
- Experience with management of insurance claims.
Why join us?
- Time to Recharge: 25 days’ holiday plus bank holidays.
- Future Security: Enhanced pension scheme based on role.
- Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards.
- Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support.
- Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most.
- Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most.
- Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally.
- Mental Health Support: 24/7 mental health services.
- Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way.
- Giving Back: One volunteer day annually to support a charity or cause close to your heart.
- Benefit Platform: One online platform for all benefits and recognition.
At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.
Portfolio Manager in Birmingham employer: Centrick
Contact Detail:
Centrick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portfolio Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a Portfolio Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of health and safety regulations and compliance. Be ready to discuss how you've managed budgets and contractors in the past, as these are key skills for the role at Centrick.
✨Tip Number 3
Showcase your customer service skills during interviews. Centrick values professionalism and strong technical knowledge, so be prepared to share examples of how you've delivered excellent service in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Centrick team and making lives better every day.
We think you need these skills to ace Portfolio Manager in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for property management shine through. We want to see that you’re genuinely excited about the role and how you can contribute to making lives better every day.
Tailor Your CV: Make sure your CV is tailored to the Portfolio Manager position. Highlight your relevant experience in managing portfolios, dealing with contractors, and ensuring compliance with health and safety regulations. We love seeing how your skills align with our mission!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your achievements and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Centrick!
How to prepare for a job interview at Centrick
✨Know Your Portfolio Inside Out
Before the interview, make sure you’re familiar with the types of properties Centrick manages. Understand their approach to property management and be ready to discuss how your experience aligns with their mission of making lives better.
✨Demonstrate Your Compliance Knowledge
Since health, safety, and compliance are crucial for this role, brush up on relevant regulations. Be prepared to share examples from your past experience where you ensured compliance and managed risks effectively.
✨Showcase Your Budgeting Skills
Centrick values accurate budgeting and cost control. Bring specific examples of budgets you've created or managed in the past, and be ready to discuss how you monitored expenditure and made adjustments as needed.
✨Emphasise Customer Service Excellence
Customer service is key in property management. Prepare to talk about how you’ve handled client relationships and resolved issues in previous roles. Highlight your commitment to delivering high-quality service and maintaining strong communication.