Centrick in Birmingham seeks a customer service advisor to deliver a high standard of service via phone and email. You will handle enquiries, manage inboxes, process returns, and escalate issues to the right team to ensure swift resolutions.
Prospective candidates should demonstrate warm communication, telephone experience, multitasking ability, and tech-savviness. A supportive benefits package is provided including holiday, pension, and wellbeing support.
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Customer Experience Advisor: Fast, Friendly Support & Resolution in Birmingham employer: Centrick
Centrick is an exceptional employer that prioritises collaboration and employee well-being, offering a supportive work culture in the heart of Birmingham. With generous benefits such as enhanced holiday allowances, mental health support, and professional development opportunities, we empower our team to thrive both personally and professionally. Our commitment to diversity and inclusivity ensures that every employee feels valued and supported, making Centrick a rewarding place to build your career.