At a Glance
- Tasks: Manage client complaints, support relationships, and drive service improvements.
- Company: Centrick, a dynamic company focused on customer service excellence.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Join a vibrant team in Birmingham with a focus on service excellence.
- Why this job: Make a real difference in client satisfaction and service quality.
- Qualifications: At least two years in a customer-focused role with strong communication skills.
The predicted salary is between 45000 - 60000 £ per year.
Centrick is recruiting for a customer service professional to manage complaints, support client relationships, and drive service improvements from its Birmingham base.
You will handle enquiries, maintain records, and produce client reports while collaborating with internal teams to ensure high standards of client satisfaction.
With at least two years in a customer-focused role, you will need strong communication, organisation, and problem-solving abilities.
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Client Relations & Service Excellence Lead in Birmingham employer: Centrick
Centrick is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture in the vibrant city of Manchester. With benefits such as 25 days’ holiday, enhanced pension schemes, and health support, we empower our team to thrive while ensuring compliance and high-quality service delivery in property management. Join us to lead a dedicated team and make a meaningful impact in the industry.
