Resident Services Advisor: Customer Care & Case Management in Birmingham

Resident Services Advisor: Customer Care & Case Management in Birmingham

Birmingham Full-Time On-site
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Centrick Limited in the United Kingdom is seeking a customer service professional to respond to resident and client enquiries with professionalism and promptness. You will manage cases from start to finish, keeping records up to date and communicating progress clearly.

You will work closely with internal teams and specialists to resolve issues efficiently, monitor outstanding actions, and escalate concerns when needed to maintain a positive experience for clients and residents.

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Resident Services Advisor: Customer Care & Case Management in Birmingham employer: Centrick Limited

Centrick is an exceptional employer located in the heart of Birmingham, fostering a collaborative work culture that prioritises employee growth and well-being. With generous benefits such as 25 days of holiday, enhanced pension schemes, and comprehensive health support, we ensure our team members feel valued and supported. Our commitment to learning and development, alongside a focus on diversity and inclusivity, makes Centrick a rewarding place to build a meaningful career.

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Contact Details:

Centrick Limited Recruitment Team