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- Tasks: Build relationships and oversee the leasing journey for a top-notch customer experience.
- Company: Centrick, a collaborative business based in Birmingham with a focus on innovation.
- Benefits: 25 days holiday, enhanced pension, mental health support, and study assistance.
- Other info: Diversity and inclusivity are at our core; we support your success every step of the way.
- Why this job: Join a dynamic team and make a real impact in the property management sector.
- Qualifications: Strong knowledge of lettings legislation and excellent organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other.
Key Responsibilities:
- Build strong relationships with partner agencies, relocation agents, and employers.
- Oversee the full leasing journey to ensure a consistent, high-quality customer experience.
- Track retention performance and support resident loyalty initiatives.
- Oversee referencing, right-to-rent checks, tenancy documentation, and data accuracy.
- Negotiate rental offers to secure strong commercial outcomes.
- Review pipeline, conversion, and financial KPIs to drive performance.
- Work with finance and operations on budgeting and forecasting.
- Partner with marketing to deliver demand-driving campaigns and digital activity.
- Ensure listings and marketing materials are accurate and on-brand.
- Analyse campaign performance and provide insights for improvement.
- Foster a culture of accountability, performance, and continuous improvement.
- Produce clear, timely lettings reports, dashboards, and performance insights.
Requirements:
- Strong knowledge of lettings legislation, compliance, and operational risk management.
- Demonstrated success in lease-up delivery, revenue performance, and data-driven decision-making.
- Highly organised, able to manage multiple priorities, and drive consistent portfolio performance.
Benefits:
- 25 days’ holiday plus bank holidays.
- Enhanced pension scheme based on role.
- Your holiday allowance grows with your length of service.
- Medicash, virtual GP, therapies, dental and optical support.
- Company sick pay increases over time.
- Life Assurance for financial protection.
- Study support and access to our dedicated academy.
- 24/7 mental health services.
- Extra day off on your birthday.
- One volunteer day annually to support a charity or cause.
- One online platform for all benefits and recognition.
At Centrick, diversity and inclusivity are fundamental to who we are. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.
BTR Portfolio Manager (North) in Birmingham employer: Centrick Limited
Contact Detail:
Centrick Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BTR Portfolio Manager (North) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the role. Highlight your achievements and be specific about how you can contribute to the company's success.
✨Tip Number 4
Don't forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the position.
We think you need these skills to ace BTR Portfolio Manager (North) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the BTR Portfolio Manager role. Highlight your experience in leasing, relationship building, and data-driven decision-making. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our team. Be sure to mention any relevant achievements that demonstrate your success in similar positions.
Showcase Your Organisational Skills: As a BTR Portfolio Manager, being organised is key. In your application, give examples of how you've managed multiple priorities effectively in the past. We love to see candidates who can juggle tasks while maintaining high standards!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Centrick Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of lettings legislation and compliance. Familiarise yourself with the key responsibilities of a BTR Portfolio Manager, like overseeing the leasing journey and tracking retention performance. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your People Skills
Since building strong relationships is crucial for this role, prepare examples of how you've successfully collaborated with partners or managed client relationships in the past. Think about specific situations where your communication skills made a difference—this will help you stand out.
✨Be Data-Driven
Highlight your experience with data analysis and performance tracking. Be ready to discuss how you've used KPIs to drive performance in previous roles. Bring along any relevant reports or dashboards you've created to demonstrate your analytical skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, their approach to continuous improvement, and how they measure success in the role. This shows that you're genuinely interested in the position and want to contribute to their goals.