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For Companies At a Glance
- Tasks: Manage properties, oversee compliance, and deliver exceptional customer service.
- Company: Collaborative property management company with a focus on innovation.
- Benefits: 25 days holiday, enhanced pension scheme, and career growth opportunities.
- Other info: Fast-paced environment with opportunities for professional development.
- Why this job: Join a dynamic team and make a real impact in property management.
- Qualifications: ATPI qualified with strong communication skills and customer service experience.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Field Based - Bristol/Swindon/Cardiff
With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other.
What you’ll be doing
- Respond promptly to client and resident enquiries, providing timely updates on outstanding issues
- Oversee all health, safety and compliance requirements across your portfolio
- Carry out regular site inspections to maintain standards and ensure compliance
- Manage contractors to deliver high‑quality, cost‑effective services
- Prepare accurate annual budgets for each development
- Attend resident meetings, including occasional out‑of‑hours sessions
- Lead client relationship management across assigned sites as the primary point of contact
- Deliver exceptional customer service with a professional, solutions‑focused approach
- Handle all enquiries in line with the Centrick Customer Service Charter
- Support day‑to‑day departmental operations in line with Director guidance
- Contribute to team meetings with ideas that drive process and service improvements
What you need to succeed
- ATPI qualified, with progression toward MTPI certification
- Strong command of English with excellent written and verbal communication skills
- Proficient in MS Office and relevant industry software
- Comfortable working in a fast‑paced, evolving environment
- Proven background in customer service and experience within the property sector
Why join us?
- Time to Recharge: 25 days’ holiday plus bank holidays
- Future Security: Enhanced pension scheme based on role
- Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
Property Manager employer: Centrick Group
Contact Detail:
Centrick Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Property Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer service and compliance, so you can showcase how your skills align with their needs. We want to see that you’re not just a fit for the role, but also for our culture!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to client relationship management and problem-solving. We love candidates who can demonstrate a solutions-focused approach, so be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team and contributing to our collaborative culture.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Manager role. Highlight your customer service background and any relevant property sector experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about property management and how your skills can contribute to our team. Keep it professional but let your personality come through!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application is clear and concise. Use proper grammar and structure to demonstrate your command of English—this will impress us right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Centrick Group
✨Know Your Stuff
Make sure you’re familiar with the property management sector and the specific responsibilities of the role. Brush up on health, safety, and compliance requirements, as well as customer service best practices. This will show that you’re not just interested in the job, but that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively managed client relationships or resolved issues in the past. Practise articulating your thoughts clearly and confidently, as this will demonstrate your ability to handle resident enquiries and lead meetings.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult client or managing a compliance issue. Think through your past experiences and be ready to discuss how you approached similar challenges. This will highlight your problem-solving skills and customer-focused approach.
✨Demonstrate Team Spirit
This role involves collaboration across various teams, so be prepared to talk about how you’ve worked effectively with others in the past. Share examples of how you contributed to team meetings or drove process improvements, showing that you’re not just a lone wolf but a team player who values collaboration.