At a Glance
- Tasks: Manage properties, ensuring safety and excellent customer service for residents.
- Company: Centrick, a people-focused property management company.
- Benefits: Flexible work environment, professional development, health benefits, and fun team socials.
- Why this job: Make a real difference in people's lives while growing your career in property management.
- Qualifications: Experience in block management and strong communication skills required.
- Other info: Inclusive culture that values diversity and supports your unique journey.
The predicted salary is between 36000 - 60000 £ per year.
£29,000 – £34,000
Birmingham – Midlands
We’re Centrick — residential property experts with a clear mission: to make lives better, every day.
Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions.
With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities.
What you’ll be doing
No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.
- Responding to incoming client and resident enquiries quickly, and ensuring regular feedback of outstanding issues is provided
- Manage all aspects of health, safety and compliance
- Conduct regular site inspections
- Manage contractors to deliver a high quality of service that is value for money at our developments
- Set accurate budgets for the developments in your portfolio
- Attending resident meetings on site, sometimes outside of office hours at a time to suit our clients
- Taking ownership of client relationship management on each of the sites within their portfolio
- Deliver excellent customer service through professionalism and strong technical knowledge
- Respond to all enquiries in line with our Centrick Customer Service Charter
- To support with the day to day running of the department in line with Director guidance
- Attend and actively participate in team meetings, providing suggestions for improvements
What you need to succeed
- You must possess a ATPI / MTPI professional property qualification.
- Experiencein block management. You will have successfully managed multiple sites and have a strong understanding of compliance and building safety.
- Be an excellentcommunicator who can build strong relationships with both our residents and clients, ensuring they receive the highest level of service and care.
Why join us?
- Time to Recharge: 25 days’ holiday plus bank holidays
- Future Security: Enhanced pension scheme based on role
- Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
- Health & Wellbeing: Medicash virtual GP, therapies, dental and optical support
- Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
- Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
- Mental Health Support: 24/7 mental health services
- Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
- Giving Back: One volunteer day annually to support a charity or cause close to your heart
- Reward Platform: Monthly perks how you like
At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.
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Property Manager employer: Centrick Group
Contact Detail:
Centrick Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out Centrick's social media and website to see how they engage with their community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Property Manager, you'll need to build strong relationships with residents and clients. Try role-playing common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and serious about the role. Think about what you want to know regarding their approach to customer service or how they support professional development.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It’s also a chance to reiterate your enthusiasm for the role and the company.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Show Your Passion for Property Management: When you're writing your application, let your enthusiasm for property management shine through! Share specific examples of how you've made a difference in previous roles, especially when it comes to customer service and compliance.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your experience with block management and any relevant qualifications like ATPI or MTPI. We want to see how you fit into our team at Centrick!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your skills and experience.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Centrick!
How to prepare for a job interview at Centrick Group
✨Know Your Stuff
Make sure you brush up on your knowledge of block management and compliance. Familiarise yourself with the latest regulations and best practices in property management, as this will show that you're serious about the role and understand the industry's demands.
✨Customer Service is Key
Prepare examples of how you've prioritised customer service in your previous roles. Think about specific situations where you went above and beyond for residents or clients, as this aligns perfectly with Centrick's focus on making customers' lives better every day.
✨Engage and Communicate
Practice your communication skills before the interview. Since being an engaging communicator is crucial, consider how you can build rapport with both the interviewer and potential colleagues. Be ready to discuss how you would handle resident meetings and client relationships.
✨Show Your Flexibility
Centrick values flexibility, so be prepared to discuss how you manage your time between working from home, in the office, and on-site. Share any experiences where you've successfully balanced multiple responsibilities, as this will demonstrate your adaptability and commitment to the role.