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For Companies At a Glance
- Tasks: Support Property Managers and manage customer queries while ensuring accurate records.
- Company: Join a diverse and inclusive team at Centrick, where your contributions matter.
- Benefits: Enjoy 25 days holiday, enhanced pension, and mental health support.
- Why this job: Gain valuable experience in property management and build lasting connections.
- Qualifications: Strong administrative skills and excellent customer service abilities required.
- Other info: Opportunities for professional growth and a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
What You’ll Be Doing
No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply.
- SupportingProperty Managers and their portfolio
- Escalate unresolved or complex issues to the Property Manager or Senior PC
- Ensuring Qube & Cheat sheets are updated with relevant information (including PA and access info)
- Confidently issue letters via the correct correspondence on Qube (including breach of lease letters)
- Managing MCP efficiently (i.e. adding updates where necessary, assigning requests to the correct person, correct categorising, unacknowledged below 10 daily etc.)
- Raise detailed work orders and quotation requests
- Action customer queries via MCP
- Visit sites for better understanding and learning development (not a must)
- Deal with fob/key requests
- Phone support if needed
- Action insurance claims depending on complexity
- Maintain accurate records of all actions taken for audit and compliance
What You Need to Succeed
- Be able showcase yourstrong administrative and organistational skills, your customer service excellence and your ability to create a strong rapport and lasting connections with ourresidents and clients
- Have strong attention to detail
- Clear written communication
Why Join Us?
- Time to Recharge: 25 days’ holiday plus bank holidays
- Future Security: Enhanced pension scheme based on role
- Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
- Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
- Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
- Mental Health Support: 24/7 mental health services
- Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
- Giving Back: One volunteer day annually to support a charity or cause close to your heart
- Reward Platform: Monthly perks how you like
At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.
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Property Coordinator employer: Centrick Group
Contact Detail:
Centrick Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Coordinator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Centrick. Check out their website and social media to understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your strong administrative skills and customer service experience. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions! At the end of the interview, when they ask if you have any questions, hit them with thoughtful ones about the role or the team. This shows you're engaged and keen to learn more about how you can contribute as a Property Coordinator.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation for the opportunity but also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Property Coordinator
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your strong administrative and organisational skills in your application. We want to see how you can support our Property Managers and manage tasks efficiently!
Be Clear and Concise: When writing your application, keep your communication clear and to the point. We value attention to detail, so make sure your written communication reflects that!
Tailor Your Application: Don’t just send a generic application! Tailor it to the Property Coordinator role by mentioning specific experiences that relate to the tasks listed in the job description. We love seeing how you connect your background to what we do.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Centrick Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Coordinator inside out. Familiarise yourself with property management software like Qube and be ready to discuss how you would handle tasks such as issuing letters or managing customer queries.
✨Showcase Your Skills
Highlight your strong administrative and organisational skills during the interview. Prepare examples from your past experiences where you've successfully managed multiple tasks or resolved complex issues, as this will demonstrate your ability to thrive in a dynamic environment.
✨Communicate Clearly
Since clear written communication is key for this role, practice articulating your thoughts clearly and concisely. You might even want to prepare a few written examples of correspondence you’ve handled in previous roles to showcase your attention to detail.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Property Coordinator role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
