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- Tasks: Join our team as a White Goods Engineer, repairing and maintaining appliances for customers.
- Company: British Gas is revolutionising energy for a greener future with 21,000 passionate colleagues.
- Benefits: Enjoy a £5,000 sign-on bonus, competitive salary, and flexible rewards tailored to your needs.
- Why this job: Be part of a mission-driven team focused on sustainability and making a real impact.
- Qualifications: Minimum 2 years experience in white goods repair and strong customer service skills required.
- Other info: We prioritise your growth and well-being, supporting you both personally and professionally.
The predicted salary is between 41000 - 46000 £ per year.
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We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We\’re energisers. One team of 21,000 colleagues that\’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.
About your role:
We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas\’ Service Promise! of same day fix for our customers.
Base Salary is £41,104 with uncapped OTE – £46,000 is a realistic expectation through our fantastic field reward scheme. London Weighting applied where applicable.
We’ll give you £5,000 to make the jump! Yes, you read that right. We’re serious about achieving our ambition of making the UK NetZero by 2050. We know that to get there, we need to hire the best and to make that happen we’re offering a £5,000 sign-on bonus.
Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.
Here\’s what we’re looking for:
- Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
- In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
If you\’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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White goods engineer employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White goods engineer
✨Tip Number 1
Familiarise yourself with the latest technologies in white goods. Understanding how modern appliances work, including energy-efficient models, will not only impress during interviews but also show your commitment to sustainability, which is a core value at British Gas.
✨Tip Number 2
Highlight your customer service skills. Since the role involves direct interaction with customers, demonstrating your ability to communicate effectively and solve problems will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of British Gas. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 4
Prepare for practical assessments. Given the technical nature of the role, being ready to demonstrate your hands-on skills in diagnosing and repairing appliances will give you a significant advantage over other applicants.
We think you need these skills to ace White goods engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a White Goods Engineer. Highlight your relevant experience in repairing and maintaining white goods in your application.
Tailor Your CV: Customise your CV to reflect your extensive experience with white goods. Include specific examples of appliances you have worked on, and any customer service skills that demonstrate your problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and energy efficiency. Mention why you want to work for British Gas and how your skills align with their mission of achieving Net Zero by 2050.
Highlight Relevant Qualifications: If you have any certifications or training related to appliance repair or customer service, make sure to include these in your application. This will strengthen your candidacy and show your commitment to professional development.
How to prepare for a job interview at Centrica
✨Showcase Your Technical Skills
Be prepared to discuss your extensive experience with white goods. Highlight specific examples of repairs or maintenance you've performed, and be ready to explain the processes you used to diagnose and fix issues.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with customers, share examples of how you've provided exceptional service in the past. Emphasise your problem-solving skills and ability to communicate effectively with clients.
✨Understand the Company's Mission
Familiarise yourself with British Gas's commitment to sustainability and their goal of achieving Net Zero by 2050. Be ready to discuss how your values align with theirs and how you can contribute to their mission.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle challenging situations on the job. Think of scenarios where you had to troubleshoot a difficult repair or manage a customer complaint, and prepare to explain your approach and the outcome.
