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- Tasks: Join our team as a Technical Repair Engineer, fixing and maintaining energy systems.
- Company: British Gas is revolutionising energy for a greener future with 21,000 passionate colleagues.
- Benefits: Enjoy flexible rewards, support for your well-being, and a competitive salary with uncapped earnings.
- Why this job: Be part of a mission-driven team focused on sustainability and customer satisfaction.
- Qualifications: You need ACS qualifications and 3 years of experience in plumbing or heating.
- Other info: We value your growth and support your journey throughout the recruitment process.
The predicted salary is between 35000 - 60000 £ per year.
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We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We\’re energisers. One team of 21,000 colleagues that\’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.
About your role:
We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas\’s Service Promise of same-day fix for our customers.
Base Salary is £43,733 with uncapped OTE – £53,000 is a realistic expectation through our fantastic field reward scheme.
Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown, you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues, but some of the jobs can be challenging. Experience working across different boilers, central heating systems, and manufacturers is essential.
Here\’s what we’re looking for:
- A dedicated focus on providing outstanding customer experience on every visit
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
- 3 years’ qualified experience of fault finding and diagnosis
- Electrical knowledge, including wiring and fault finding on S-plan, Y-plan, and combination systems and boilers
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
If you\’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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Technical Repair Engineer employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Repair Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies and systems used in energy efficiency, such as heat pumps and solar panels. This knowledge will not only impress during interviews but also show your commitment to the company's mission of sustainability.
✨Tip Number 2
Network with current or former employees of British Gas on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you provided outstanding customer service. British Gas values customer experience highly, so demonstrating your ability to handle challenging situations effectively will set you apart.
✨Tip Number 4
Research British Gas's recent initiatives towards sustainability and community engagement. Being able to speak knowledgeably about their projects will show your genuine interest in the company and align your values with theirs.
We think you need these skills to ace Technical Repair Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Technical Repair Engineer. Highlight your relevant experience in fault finding, diagnosis, and customer service.
Tailor Your CV: Customise your CV to reflect the skills and qualifications mentioned in the job description. Emphasise your ACS qualifications and any specific experience with different heating systems and boilers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and customer service. Mention how your background aligns with British Gas's mission and values, and express your enthusiasm for contributing to a greener future.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Centrica
✨Showcase Your Technical Skills
Make sure to highlight your experience with different boilers and central heating systems during the interview. Be prepared to discuss specific examples of fault finding and diagnosis you've performed in the past.
✨Emphasise Customer Service
Since providing an outstanding customer experience is a priority for British Gas, share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your dedication to their service promise.
✨Prepare for Technical Questions
Expect questions related to your ACS qualifications and electrical knowledge. Brush up on wiring and fault finding for S-plan, Y-plan, and combination systems to confidently answer any technical queries.
✨Express Your Passion for Sustainability
British Gas is focused on creating a greener future, so be ready to discuss your views on sustainability and how you can contribute to their mission. Showing enthusiasm for their goals can set you apart from other candidates.
