At a Glance
- Tasks: Join our team as a Technical Repair Engineer, fixing and maintaining energy solutions.
- Company: Centrica is revolutionising energy for a greener future with over 200 years of experience.
- Benefits: Enjoy flexible rewards, support for your well-being, and opportunities for growth.
- Why this job: Be part of a mission-driven team focused on sustainability and customer satisfaction.
- Qualifications: Must have ACS qualifications and 3 years of experience in fault finding and diagnosis.
- Other info: Competitive salary with uncapped earnings potential and strong support from colleagues.
The predicted salary is between 43733 - 53000 £ per year.
Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We\’re energisers. One team of 21,000 colleagues that\’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon‑footprint.
About your role:
We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas\’ Service Promise! of same‑day fix for our customers.
Base Salary is £45,483 with uncapped OTE – £52,400 is a realistic expectation through our fantastic field reward scheme.
Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
Here’s what we’re looking for:
- A natural dedicated focus on providing outstanding customer experience on every visit
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
- 3 year’s qualified experience of fault finding and diagnosis
- Electrical knowledge, including wiring and fault finding on S‑plan, Y‑plan and combination systems and boilers
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
If you\’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non‑negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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Technical Repair Engineer employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Repair Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies in heating systems and energy solutions. Being knowledgeable about products like heat pumps, solar panels, and EV chargers will not only impress during interviews but also show your commitment to the company's mission of sustainability.
✨Tip Number 2
Network with current employees or professionals in the field through platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you provided outstanding customer service. This role prioritises customer support, so demonstrating your ability to handle complex situations effectively will set you apart.
✨Tip Number 4
Stay updated on industry trends and regulations related to energy efficiency and sustainability. Showing that you are proactive about learning and adapting to changes in the field can highlight your dedication to the role and the company's goals.
We think you need these skills to ace Technical Repair Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Technical Repair Engineer position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with various boilers and heating systems, as well as your ACS qualifications. Use specific examples to demonstrate your fault-finding and diagnosis skills.
Showcase Customer Focus: Since customer support is a priority for British Gas, include examples of how you've provided outstanding customer service in previous roles. This will show that you align with their mission and values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Centrica
✨Show Your Technical Expertise
Make sure to highlight your experience with various boilers and heating systems during the interview. Be prepared to discuss specific examples of fault finding and diagnosis you've performed in the past, as this will demonstrate your technical skills and suitability for the role.
✨Emphasise Customer Service Skills
Since customer support is a priority for the company, be ready to share instances where you provided outstanding customer service. Discuss how you handle difficult situations and ensure customer satisfaction, as this aligns with their mission of delivering a great customer experience.
✨Prepare for Technical Questions
Expect to face technical questions related to your ACS qualifications and electrical knowledge. Brush up on key concepts related to S-plan, Y-plan, and combination systems, as well as any recent developments in energy efficiency technologies that may be relevant to the role.
✨Demonstrate Passion for Sustainability
The company values candidates who are passionate about sustainability. Be sure to express your enthusiasm for green energy solutions and how you can contribute to their mission of creating a greener future. This will show that you align with their values and goals.