At a Glance
- Tasks: Lead software engineering teams to innovate and enhance energy solutions.
- Company: Join a dynamic energy company committed to sustainability and community impact.
- Benefits: Flexible rewards, support for personal growth, and a focus on work-life balance.
- Other info: Collaborative environment with opportunities for continuous learning and career advancement.
- Why this job: Make a real difference in the energy sector while developing your technical skills.
- Qualifications: Experience in software development, API management, and leading engineering teams.
The predicted salary is between 70000 - 90000 € per year.
Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer.
We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. Centrica, Technology is a core driver of how we deliver our strategy. You’ll join a team modernising our platforms, strengthening cyber and operational resilience, and advancing a product‑led way of working that brings engineers, data specialists and business experts together to deliver meaningful outcomes at pace.
We’re scaling automation and AI from proof‑of‑concept into real, end‑to‑end change - improving customer journeys, reducing cost‑to‑serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations and critical infrastructure.
If you want to work on complex, high‑impact problems using modern engineering practices, and help build reusable platforms that will shape how Centrica operates over the next decade, this is the place to do it.
The Software Engineering Manager provides senior technical leadership, engineering governance and delivery oversight for the Field Operations Platform. The role ensures that platform features, integrations and non-functional capabilities are engineered to a high standard, supporting accurate forecasting, workforce planning and safe, efficient customer service delivery.
This role is expected to use automation, data and AI enabled tooling to reduce manual effort, enhance engineering quality, improve cycle times and increase reliability, while retaining full human accountability for technical judgement, decisions and outcomes.
Day to day:
- Provide senior technical leadership across Field Operations squads - Define engineering standards, architectural patterns and technical direction, ensuring the platform is scalable, resilient and aligned with Centrica’s technology strategy.
- Own the end to end software development lifecycle across multiple squads - Ensure teams follow robust engineering practices throughout discovery, design, build, testing, deployment and operations, consistently meeting business and non-functional requirements.
- Guide complex design decisions and technical solutioning - Lead technical reviews, challenge design options, and ensure solutions follow best practice, reduce duplication, and promote maintainable, secure and performant systems.
- Enhance delivery capability through platform reliability and DevOps maturity - Continuously improve deployment pipelines, observability, alerting, incident handling, recovery procedures and operational readiness across Field Ops engineering teams.
- Manage stakeholders and ensure transparent communications - Build strong relationships across product, operations, delivery and business teams to coordinate plans, manage risk, align on priorities and ensure clarity of expectations.
- Drive engineering excellence and uplift team capability - Track, analyse and improve engineering excellence metrics; coach engineers and promote a culture of learning, continuous improvement, and high-quality engineering.
- Support data-driven and API-centric integration design - Ensure APIs, integrations, and data flows are designed with consistent patterns, strong data quality, security, scalability and operational resilience.
- Improve how work is done - Identify opportunities to simplify processes, reduce technical debt, automate repetitive tasks, use AI-assisted engineering, and enhance developer experience.
Key Stakeholders:
The Software Engineering Manager works closely with the Head of Engineering to align on engineering strategy, technical priorities and delivery performance. They partner frequently with Product Managers to translate business needs into technical solutions and ensure roadmap clarity. Collaboration with Field Operations SMEs ensures platform enhancements meet operational, safety and compliance requirements.
The SEM supports several engineering squads, guiding design decisions, improving engineering practices and resolving technical issues. Partnerships with Security, Quality Engineering, Architecture, SRE and DevOps teams ensure compliance with Centrica standards and operational resilience. They also coordinate with programme, planning and delivery teams to manage dependencies, risks and communications. In addition, the role builds relationships with external partners and tooling providers through hackathons, roadmap discussions and innovation sessions to explore performance, monitoring and platform optimisation opportunities.
Problem Solving & Decision Making:
Nature of Thinking Required: Solves complex technical challenges across forecasting, planning, workflow, and integration domains. Balances architectural sustainability with delivery constraints and operational needs.
Decisions: Owned
- Technical design decisions for squad owned services
- Engineering patterns, NFRs and quality standards
- Prioritisation of technical risks and engineering improvements
- CI/CD, operational readiness and incident-handling processes
Decisions: Influenced
- Product roadmap priorities
- Cross team architectural decisions
- Funding for technical enablers
- Field Ops workflow design and data requirements
Use of Data/Insight/Automation:
Uses engineering metrics, performance insights, observability data and AI-assisted diagnostics to guide decisions. Ensures human judgement remains central.
Constraints:
Centrica architectural principles, engineering guardrails, data privacy/security policies, operational governance, and platform strategy.
Leadership:
Acts as a senior technical leader and role model for modern engineering practices. Mentors engineers across squads, fostering strong engineering culture and continuous learning. Shapes capability uplift through coaching, technical reviews, knowledge sharing and guild/community leadership. Advocates for secure, reliable, scalable engineering practices across the Field Ops domain. Drives alignment and strategic decision-making across technology and product teams.
What We Need From You:
Work Experience & Technical Skills:
- Proven experience shaping and delivering technology strategy in a complex engineering environment.
- Strong hands on experience in at least one core programming language (language agnostic hiring).
- Expertise in API management, integration patterns, event driven architectures and microservices.
- Strong understanding of data management, data modelling and data quality controls.
- Ability to produce high level and detailed design specifications.
- Experience running DevOps practices including CI/CD, observability, monitoring and incident management.
- Demonstrated capability in leading multi squad engineering execution in a product led organisation.
Mindset & Ways of Working:
- Comfortable working in iterative, outcome focused, agile environments.
- Open to new tools, automation and AI assisted engineering approaches.
- Highly collaborative across product, engineering, design and operations.
- Strong problem solver with a simplification and continuous improvement mindset.
Core Competencies & Technical Skills (AI and emerging technology):
- Designs, integrates and operates AI-enabled solutions within enterprise environments, including prompt-driven workflows, retrieval-augmented systems and AI agents.
- Applies structured evaluation, testing and monitoring practices to ensure AI outputs are reliable, secure and compliant with organisational guardrails.
- Prepares and manages data used in AI workflows and takes responsibility for the responsible lifecycle of AI features from experimentation through deployment and continuous improvement.
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Software Engineering Manager – Forecasting & Rostering, Capacity Management, Platform Enablement and APIM employer: Centrica
Centrica is an exceptional employer that prioritises the well-being and growth of its employees, offering a flexible total rewards package that supports both personal and professional development. With a strong commitment to sustainability and innovation, you'll be part of a collaborative team that values your voice and encourages continuous learning in a dynamic environment. Join us in shaping a greener future while advancing your career in a role that truly makes a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineering Manager – Forecasting & Rostering, Capacity Management, Platform Enablement and APIM
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and the company culture. This can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and initiatives. Show that you’re genuinely interested in how they’re revolutionising energy. Tailor your answers to reflect their values and goals.
✨Tip Number 3
Practice your technical skills! Brush up on relevant programming languages and engineering principles. You might be asked to solve problems on the spot, so being sharp will definitely give you an edge.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Software Engineering Manager – Forecasting & Rostering, Capacity Management, Platform Enablement and APIM
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role and our mission shine through. We want to see how your values align with ours, especially when it comes to creating a greener future.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background fits into our vision of modernising energy solutions.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand. This helps us see your potential quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Centrica
✨Know Your Tech Inside Out
Make sure you’re well-versed in the core programming languages and technologies mentioned in the job description. Brush up on API management, integration patterns, and microservices. Being able to discuss these topics confidently will show that you’re ready to lead technical discussions.
✨Showcase Your Leadership Skills
Prepare examples of how you've provided technical leadership in previous roles. Think about times when you guided teams through complex design decisions or improved engineering practices. This will demonstrate your capability to mentor and uplift team performance.
✨Understand the Business Impact
Familiarise yourself with how technology drives business outcomes, especially in the energy sector. Be ready to discuss how your engineering decisions can enhance customer journeys and operational efficiency. This shows you’re not just a techie but also a strategic thinker.
✨Be Ready for Problem-Solving Scenarios
Expect to tackle some complex technical challenges during the interview. Prepare to walk through your thought process on solving issues related to forecasting, planning, or integration. This will highlight your problem-solving skills and ability to think on your feet.
