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- Tasks: Engage customers through outbound calls, winning and retaining their business.
- Company: Join Centrica, a leader in energy solutions with British Gas.
- Benefits: Earn £29,416 plus commission, with hybrid working options after training.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Make a real difference in customer experience while boosting your sales skills.
- Qualifications: Confident communicators with a strong sales background are encouraged to apply.
The predicted salary is between 29416 - 29416 £ per year.
Centrica is hiring commercially driven Contact Sales Agents for British Gas. You will engage customers predominantly through outbound activity while delivering an excellent customer experience.
Responsibilities include:
- Winning and retaining customers
- Maximizing upsell opportunities
- Managing customer queries
The ideal candidates should be confident communicators with a strong sales background. This permanent role offers a salary of £29,416 plus commission and allows for a hybrid working style after training.
Energy Sales & Retention Specialist (Outbound) in Scotland employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Sales & Retention Specialist (Outbound) in Scotland
✨Tip Number 1
Get to know the company inside out! Research British Gas and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Since you'll be engaging customers through outbound calls, rehearse how you would introduce yourself and the services you’re offering. Confidence is key, so make sure you sound enthusiastic and knowledgeable.
✨Tip Number 3
Leverage your network! Reach out to friends or connections who work in sales or at British Gas. They might have insider tips or even refer you directly, which can give you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings, and applying directly can sometimes put you ahead of the competition. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Energy Sales & Retention Specialist (Outbound) in Scotland
Some tips for your application 🫡
Show Off Your Sales Skills: When you're writing your application, make sure to highlight your sales experience. We want to see how you've successfully engaged customers in the past and any upselling you've done. This is your chance to shine!
Tailor Your Application: Don't just send a generic application! Take the time to tailor your CV and cover letter to the Energy Sales & Retention Specialist role. Mention specific skills that match the job description, like your ability to manage customer queries and deliver excellent service.
Be Confident and Clear: We love confident communicators! Make sure your writing is clear and concise. Use a friendly tone that reflects your personality, but keep it professional. Remember, first impressions count!
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Centrica
✨Know Your Sales Stuff
Brush up on your sales techniques and be ready to discuss your previous successes. Centrica is looking for candidates with a strong sales background, so prepare examples of how you've won and retained customers in the past.
✨Practice Your Pitch
Since you'll be engaging customers through outbound activity, practice your communication skills. Role-play common scenarios you might encounter, focusing on how to deliver an excellent customer experience while upselling effectively.
✨Understand the Company
Do some research on Centrica and British Gas. Familiarise yourself with their values, services, and recent news. This will show your genuine interest in the company and help you tailor your answers during the interview.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This demonstrates your enthusiasm for the role and gives you a chance to learn more about the team dynamics and expectations.