At a Glance
- Tasks: Service and repair Air Source Heat Pump systems in homes, ensuring top-notch performance.
- Company: Join PH Jones, a leader in sustainable energy solutions.
- Benefits: Competitive salary, annual pay review, company van, and generous leave.
- Other info: Be part of a supportive team focused on sustainability and personal growth.
- Why this job: Make a real impact on the environment while advancing your career.
- Qualifications: Experience with Air Source Heat Pumps and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team: At PH Jones, our mission is to mend it. Our teams have been at the heart of communities for over 50 years. Partnering with local authorities and associations, we support social housing across the UK – installing, upgrading and repairing heating and electrical systems. But we’re not just living off our legacy. We’re on a mission to make the UK’s social housing sector greener and more energy efficient.
Help Power the Future with PH Jones. At PH Jones, we’re playing a key role in the UK’s transition to low‑carbon heating. We’re now looking for an experienced Air Source Heat Pump Service & Repair Engineer to join our growing Somerset team and help us deliver reliable, energy‑efficient heating solutions to homes across the region. If you’re passionate about renewable technology, enjoy solving technical challenges, and take pride in delivering excellent customer service, we’d love to hear from you.
What You’ll Be Doing
- You’ll be responsible for the safe, efficient servicing, fault‑finding and repair of Air Source Heat Pump systems in domestic properties, ensuring systems run at their best and customers receive a first‑class experience.
Key Responsibilities
- Service, diagnose and repair Air Source Heat Pumps and associated heating controls
- Work in line with health & safety legislation, statutory regulations, manufacturer guidance and company processes
- Deliver a high‑quality, professional experience in occupied residential properties
- Effectively manage your own workload, appointments and productivity
- Complete job records, reports and parts requests accurately using company systems
- Act as a professional ambassador for PH Jones at all times
- Proactively identify system improvements, additional works or safety issues
- Participate in the out‑of‑hours call‑out rota when required
What We Offer
- Competitive Package
- Salary dependent on experience and qualifications
- Full‑time, permanent contract
- Annual pay review plus profit share scheme
- Fully costed company van and fuel card
- Exceptional Benefits
- Employee energy allowance and exclusive discounts on HIVE products
- Company pension scheme
- 25 days annual leave + bank holidays
- Full sick pay after successful probation
- Plus much more!
About You
You’re a skilled, customer‑focused engineer who can work independently and confidently in residential environments.
Essential Experience & Skills
- Proven experience servicing and repairing Air Source Heat Pump systems
- Strong understanding of low‑temperature heating systems and controls
- Electrical fault‑finding skills relevant to heating systems
- Experience working in occupied domestic properties
- Ability to manage workload independently and meet productivity targets
- Knowledge of domestic renewable heating regulations
- Strong customer service mindset in a field‑based role
- Awareness of health, safety and compliance requirements
- MCS awareness
- Experience with control systems including weather compensation, zoning and hybrid systems
Qualifications & Certifications
- Level 3 Heat Pump qualification (or equivalent)
- F‑Gas certification (where required)
- Unvented Hot Water qualification (G3)
- 18th Edition Wiring Regulations (BS7671) – desirable
- ACS qualifications (CCN1, CENWAT, HTR1, CKR1) – desirable
- Full UK driving licence (no more than 9 points)
- Right to work in the UK
- Minimum 2 years’ post‑qualification experience
Be Part of Something Bigger
By joining PH Jones, you’ll be part of a team that’s revolutionising how we heat our homes and helping to build a more sustainable future.
Why should you apply? We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
Air Source Heat Pump S&R Engineer in North Petherton employer: Centrica
At PH Jones, we are more than just an energy company; we are a family dedicated to revolutionising the way we heat homes sustainably. Located in Somerset, our vibrant work culture fosters collaboration and innovation, offering exceptional benefits such as a competitive salary, generous annual leave, and a profit share scheme. Join us to not only advance your career but also contribute to a greener future while enjoying a supportive environment that prioritises your personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Air Source Heat Pump S&R Engineer in North Petherton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to create a greener future and think about how your skills as an Air Source Heat Pump Engineer align with that vision. Show them you're not just looking for a job, but a purpose!
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with Air Source Heat Pumps and how you've tackled challenges in the past. Confidence is key, so rehearse your answers to common interview questions until they feel natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at PH Jones, helping us revolutionise energy solutions together.
We think you need these skills to ace Air Source Heat Pump S&R Engineer in North Petherton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for renewable technology shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the energy sector.
Tailor Your Experience:Make sure to highlight your relevant experience with Air Source Heat Pumps and any customer service roles you've had. We love seeing how your skills align with what we do at PH Jones, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This helps us get a quick grasp of who you are!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Centrica
✨Know Your Stuff
Make sure you brush up on your knowledge of Air Source Heat Pumps and low-temperature heating systems. Be ready to discuss your hands-on experience with servicing and repairing these systems, as well as any relevant regulations. This will show that you're not just a candidate, but a knowledgeable professional.
✨Showcase Your Customer Service Skills
Since this role involves working in occupied residential properties, it's crucial to demonstrate your customer service mindset. Prepare examples of how you've handled customer interactions in the past, especially in challenging situations. This will highlight your ability to deliver a first-class experience.
✨Be Prepared for Technical Questions
Expect technical questions related to fault-finding and repairs. Brush up on your electrical fault-finding skills and be ready to explain your thought process when diagnosing issues. This will help you stand out as someone who can tackle technical challenges effectively.
✨Demonstrate Your Commitment to Safety
Health and safety are paramount in this role. Be prepared to discuss how you ensure compliance with health and safety legislation and manufacturer guidance in your work. Showing that you prioritise safety will reassure the interviewers that you’re a responsible engineer.
