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- Tasks: As a Monitoring Analyst, enhance operational stability using AIOPS and Observability technologies.
- Company: Join Centrica, a family of brands revolutionising energy for a greener future.
- Benefits: Enjoy a competitive salary, 15% Employee Energy Allowance, comprehensive healthcare, and 25 days holiday.
- Why this job: Be part of a supportive culture that prioritises your growth and well-being while making a positive impact.
- Qualifications: Hands-on experience with monitoring tools like AppDynamics or DataDog; familiarity with ITIL and Agile practices.
- Other info: Flexible working options available; join a team where your voice matters and ambitions are supported.
The predicted salary is between 36000 - 60000 £ per year.
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Monitoring Analyst, East Riding of Yorkshire
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Client:
Centrica
Location:
East Riding of Yorkshire, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
0ea9b5550edf
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We\’re energisers. One team of 21,000 colleagues that\’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
An opportunity to play your part: Join Centrica as a Monitoring Analyst, where you\’ll play a pivotal role in our Enterprise Platforms and Services function. This dynamic position is all about enhancing operational stability and efficiency through the innovative use of AIOPS, Observability technologies and automation. You\’ll be at the forefront of establishing services that drive the development of impactful analytics and insights, as well as systems for predictive failure and automated incident resolution. This role will get to work both hands on and strategically with our architects, suppliers and product teams to execute an observability road map for the Real Time Command Centre.
Location: UK, (talk to us about flexible working)
The Day to Day:
- Develop and employ cutting-edge Observability and AIOPS strategies to produce valuable information on operational health trends and predictions.
- Stay ahead of the curve by continuously learning and engaging with the latest market technologies within the AIOPS field.
- Collaborate with a dynamic team to enhance IT reliability and performance, ensuring seamless operations.
- Integrate and collaborate with different service owners within the business for enabling proactive alerting insights into the Single-Pane-of-Glass (SPOG)
- Supporting the design of, building and maintaining scalable and reliable event management capabilities to drive auto-healing in support of better performance and stability.
- Ensuring that the monitoring and observability solutions capture business SLAs, and KPIs, and provide actionable insights and alerts for performance, availability, security, and compliance issues.
- Conduct post-incident reviews and trend analysis to proactively alert and prevent repeat Incidents, maintaining operational stability.
- Evangelize SRE and DevOps practices by showcasing capabilities, understanding customer outcomes, and always seeking the simplest and yet robust solutions.
About You:
- Hands-on experience with at least two of the following monitoring tools: AppDynamics, DataDog, Azure Monitor, AWS CloudWatch, Splunk
- Experience with ServiceNow ITOM / similar AIOPS platforms and its various components, including Discovery, CMDB, Service Mapping, Alert enrichment, Event correlation, Metric Intelligence, and Log Analytics.
An ideal candidate would have exposure to
- ITIL & Agile ways of working
- Observability principles (metrics, logs, traces)
- Open Telemetry (OTel) framework
- Experience with APM and distributed tracing
- Key SRE metrices
What\’s in it for you?
- Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment!
- Power up your pay with a 15% Employee Energy Allowance, surpassing the government\’s price cap!
- Secure your future with our comprehensive pension plan, designed for peace of mind.
- Elevate your health with our fully-funded company healthcare plan, prioritizing your well-being.
- Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation!
- Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures!
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.Visit the link below to discover why we’re a great place to work and what being part of more means for you.
If you\’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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Monitoring Analyst employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Monitoring Analyst
✨Tip Number 1
Familiarise yourself with the specific monitoring tools mentioned in the job description, such as AppDynamics and DataDog. Having hands-on experience with these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Engage with online communities or forums related to AIOPS and observability technologies. Networking with professionals in the field can provide you with insights into current trends and best practices, which could be beneficial during interviews.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully implemented monitoring solutions or improved operational stability. Being able to share specific examples will showcase your problem-solving skills and practical experience.
✨Tip Number 4
Research Centrica's commitment to sustainability and community engagement. Understanding their values and mission will help you align your answers during interviews, showing that you're not just a fit for the role, but also for the company culture.
We think you need these skills to ace Monitoring Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with monitoring tools like AppDynamics, DataDog, or AWS CloudWatch. Emphasise any hands-on experience and projects that align with the responsibilities of a Monitoring Analyst.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainability and how it aligns with the company's mission. Mention specific AIOPS strategies or technologies you are familiar with and how they can enhance operational stability.
Showcase Relevant Skills: Clearly outline your skills related to observability principles, ITIL, Agile methodologies, and any experience with ServiceNow ITOM. Use examples to demonstrate how you've applied these skills in previous roles.
Highlight Continuous Learning: Mention any recent courses, certifications, or workshops you've attended related to AIOPS or monitoring technologies. This shows your commitment to staying ahead in the field and your eagerness to learn and grow.
How to prepare for a job interview at Centrica
✨Understand AIOPS and Observability
Make sure you have a solid grasp of AIOPS and observability technologies. Be prepared to discuss how you've used these tools in previous roles, and think about specific examples where your insights led to improved operational stability.
✨Showcase Your Hands-On Experience
Highlight your hands-on experience with monitoring tools like AppDynamics, DataDog, or Splunk. Be ready to explain how you've implemented these tools to enhance IT reliability and performance in past projects.
✨Emphasise Collaboration Skills
This role requires collaboration with various teams. Prepare to share examples of how you've successfully worked with cross-functional teams to achieve common goals, especially in the context of incident resolution and proactive alerting.
✨Prepare for Technical Questions
Expect technical questions related to ITIL, Agile methodologies, and observability principles. Brush up on key SRE metrics and be ready to discuss how you've applied these concepts in real-world scenarios.
