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For Companies At a Glance
- Tasks: Lead marketing projects and manage budgets to drive brand growth.
- Company: Join Centrica, a leader in utilities, known for innovation and customer experience.
- Benefits: Enjoy a full-time role with opportunities for professional growth and collaboration.
- Why this job: Be part of a dynamic team that values strategic thinking and creativity.
- Qualifications: Experience in marketing operations and budget management is essential.
- Other info: This role offers a chance to work across multiple well-known brands.
The predicted salary is between 43200 - 72000 £ per year.
Overview
We’re looking for a passionate and strategic Marketing Operations Lead to drive organic growth for our brands. Working across all UK Centrica retail brands — from British Gas to Hive — you’ll help deliver strategic planning and the execution of marketing operations, driving a more efficient and effective way of working to our teams and agency partners.
Responsibilities
- Lead and manage cross-functional marketing projects
- Manage, forecast, and track large multi-channel marketing budgets
- Use data and insights to inform plans, optimise performance, and improve ROI
- Monitor agency performance, ensure KPIs and quality standards are met
- Own the marketing budget, forecast, track, and reconcile spend; provide data-backed reporting
- Collaborate with marketing, finance, procurement, and legal to streamline operations
- Develop standardized ways of working (onboarding, budget tracking) ensuring governance
Qualifications / What we’re looking for
- Proven track record in marketing operations leadership
- Experience in managing budgets and forecasting
- Analytical mindset with ability to derive insights and drive ROI
- Strong stakeholder management and agency partner relationship skills
- Experience working in a matrix organization
- Ability to define and monitor scopes of work, contracts, and SLAs
About the team
The Chief Customer Office (CCO) exists to drive commercial growth across Centrica Retail through world-class customer experience and compelling product and service propositions.
Employment details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Utilities
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Marketing Operations Lead employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Operations Lead
✨Tip Number 1
Familiarise yourself with the latest trends in marketing operations. Understanding current tools and methodologies can give you an edge in discussions during interviews, showcasing your proactive approach to the role.
✨Tip Number 2
Network with professionals in the marketing operations field. Attend industry events or webinars to connect with potential colleagues or mentors who can provide insights into the role and possibly refer you to opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed budgets and improved ROI in previous roles. Having concrete data and success stories ready will demonstrate your analytical mindset and ability to drive results.
✨Tip Number 4
Research Centrica's brands and their marketing strategies. Understanding their unique positioning and challenges will allow you to tailor your conversations and show how you can contribute to their growth effectively.
We think you need these skills to ace Marketing Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing operations leadership. Focus on your achievements in managing budgets, forecasting, and driving ROI, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for marketing operations and how your strategic mindset aligns with the goals of Centrica. Mention specific examples of successful cross-functional projects you've led.
Showcase Analytical Skills: Demonstrate your analytical mindset by including examples of how you've used data to inform marketing plans and optimise performance. This will resonate well with the requirements of the position.
Highlight Stakeholder Management Experience: Emphasise your experience in managing relationships with stakeholders and agency partners. Provide examples of how you've successfully collaborated across teams to achieve common goals.
How to prepare for a job interview at Centrica
✨Showcase Your Leadership Skills
As a Marketing Operations Lead, you'll need to demonstrate your ability to lead cross-functional teams. Prepare examples of past projects where you successfully managed diverse groups and drove results.
✨Be Data-Driven
This role requires an analytical mindset. Be ready to discuss how you've used data to inform marketing strategies and optimise performance in previous positions. Bring specific metrics or case studies to illustrate your points.
✨Understand Budget Management
Since you'll be responsible for managing large multi-channel marketing budgets, brush up on your budgeting skills. Be prepared to explain your approach to forecasting and tracking spend, and how you've reconciled budgets in the past.
✨Demonstrate Stakeholder Management
Strong stakeholder management is crucial for this role. Think of examples where you've successfully collaborated with various departments, such as finance or legal, to streamline operations and ensure project success.
