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For Companies At a Glance
- Tasks: Lead marketing operations, manage budgets, and collaborate with agencies for impactful results.
- Company: Centrica is a people-focused company prioritising support for diverse employee needs.
- Benefits: Enjoy flexible rewards, financial support, and a focus on work-life balance.
- Why this job: Join a team that values your voice, growth, and ambitions while making a positive impact.
- Qualifications: Strong analytical skills, attention to detail, and experience in managing marketing budgets required.
- Other info: This is a full-time, mid-senior level role in the utilities industry.
The predicted salary is between 48000 - 72000 £ per year.
Centrica Windsor, England, United Kingdom
Overview
Join to apply for the Marketing Operations Lead role at Centrica.
About the role
We’re looking for a highly organised and collaborative marketing operations lead to manage our agency partnerships and marketing budget with precision and impact. In this role, you’ll be the go-to contact for our external agencies and vendors—overseeing scopes of work, contracts, and SLAs to ensure top-tier delivery that aligns with our goals and timelines. You’ll monitor agency performance closely, ensuring KPIs are met and quality standards are upheld. You’ll also take full ownership of our marketing budget, partnering with finance to forecast, track, and reconcile spend with data-backed insights that shape budget decisions and leadership reporting.
This role involves leading the financial forecasting process for Marketing, ensuring our marketing budgets are aligned to business objectives and are built to deliver customer growth. The Marketing Operations Lead will also manage relationships with external agencies, ensuring effective collaboration and delivery of high-quality marketing services through defining a robust scope of work. This role requires strong analytical skills, attention to detail, and the ability to work within a matrix organisation to achieve marketing excellence.
Responsibilities
- Lead and support cross-functional marketing projects
- Manage, forecast, and track large multi-channel marketing budgets
- Use data and insights to inform plans, optimise performance, and improve ROI
- Enhance processes and drive operational efficiency
- Build strong, collaborative relationships with senior stakeholders and agency partners
- Apply analytical thinking to evaluate marketing effectiveness and guide budget decisions
- Align marketing operations with strategic business objectives
- Ensure sound decision-making in budget governance and process management
Qualifications
- Lead and support cross-functional marketing projects
- Manage, forecast, and track large multi-channel marketing budgets
- Use data and insights to inform plans, optimise performance, and improve ROI
- Enhance processes and drive operational efficiency
- Build strong, collaborative relationships with senior stakeholders and agency partners
- Apply analytical thinking to evaluate marketing effectiveness and guide budget decisions
- Align marketing operations with strategic business objectives
- Ensure sound decision-making in budget governance and process management
Why join
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
Visit the link below to discover why we’re a great place to work and what being part of more means for you:
https://www.morethanacareer.energy/centrica
If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you.
Senioritiy level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Industries
- Utilities
Referrals increase your chances of interviewing at Centrica.
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Marketing Operations Lead employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Operations Lead
✨Tip Number 1
Familiarise yourself with the latest trends in marketing operations and budget management. This will not only help you understand the role better but also allow you to speak confidently about how you can contribute to Centrica's goals during interviews.
✨Tip Number 2
Network with professionals in the marketing operations field, especially those who have experience working with agency partnerships. Engaging with them can provide valuable insights and potentially lead to referrals that could boost your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed budgets and improved ROI in previous roles. Being able to share quantifiable results will demonstrate your analytical skills and operational efficiency.
✨Tip Number 4
Research Centrica’s current marketing strategies and any recent campaigns they've launched. Showing that you understand their business objectives and how your skills align with their needs will make you a more compelling candidate.
We think you need these skills to ace Marketing Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing operations, budget management, and agency collaboration. Use specific examples that demonstrate your analytical skills and ability to drive operational efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your experience with managing multi-channel marketing budgets and cross-functional projects.
Showcase Analytical Skills: Provide concrete examples of how you've used data and insights to inform marketing plans and improve ROI in previous roles. This will demonstrate your capability to apply analytical thinking as required by the position.
Highlight Collaborative Experience: Emphasise your ability to build strong relationships with stakeholders and agency partners. Mention any past experiences where you successfully managed external partnerships or led cross-functional teams to achieve marketing objectives.
How to prepare for a job interview at Centrica
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of the Marketing Operations Lead. Familiarise yourself with managing agency partnerships, budget forecasting, and performance tracking. This will help you articulate how your skills align with the role.
✨Showcase Analytical Skills
Since the role requires strong analytical thinking, prepare examples from your past experiences where you've used data to inform decisions or optimise marketing performance. Be ready to discuss specific KPIs you’ve worked with and how you measured success.
✨Demonstrate Collaboration
Highlight your experience in building relationships with stakeholders and external partners. Prepare to discuss how you’ve successfully collaborated on cross-functional projects and managed expectations to achieve common goals.
✨Prepare Questions
Have insightful questions ready for your interviewers about their current marketing strategies, agency partnerships, and how they measure success. This shows your genuine interest in the role and helps you assess if the company aligns with your values.
