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- Tasks: Lead marketing operations, manage budgets, and collaborate with agencies for impactful results.
- Company: Centrica is a people-focused company prioritising support for diverse employee needs.
- Benefits: Enjoy flexible rewards, financial support, and a focus on work-life balance.
- Why this job: Join a team that values your voice, growth, and ambitions while making a positive impact.
- Qualifications: Strong analytical skills, attention to detail, and experience in managing marketing budgets required.
- Other info: This is a full-time, mid-senior level role in the utilities industry.
The predicted salary is between 48000 - 72000 £ per year.
Marketing Operations Lead
Location: London / Windsor (FlexFirst hybrid working)
Overview
The Chief Customer Office drives commercial growth across Centrica Retail through exceptional customer experiences and compelling product and service propositions.
We\’re seeking a strategic Marketing Operations Lead to optimise marketing processes and deliver operational excellence across all UK retail brands, including British Gas and Hive. This role focuses on planning, execution, and efficiency-ensuring marketing budgets and agency partnerships deliver maximum impact.
Expect to be in London once a week in the office.
About the role
- Lead marketing financial forecasting and budget management, partnering with finance to track and optimise spend.
- Manage agency relationships, scopes of work, and performance against KPIs.
- Drive process improvements and standardised ways of working across marketing, finance, procurement, and legal.
- Provide clear, data-driven reporting to inform decisions and enhance ROI.
What We\’re Looking For
- Proven experience in marketing operations and cross-functional project leadership.
- Expertise in managing and forecasting multi-channel marketing budgets.
- Strong analytical skills with ability to use insights to optimise performance.
- Skilled in building collaborative relationships with stakeholders and partners.
- Ability to streamline processes and ensure governance and efficiency.
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Marketing Operations Lead employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Operations Lead
✨Tip Number 1
Familiarise yourself with the latest trends in marketing operations and budget management. This will not only help you understand the role better but also allow you to speak confidently about how you can contribute to Centrica's goals during interviews.
✨Tip Number 2
Network with professionals in the marketing operations field, especially those who have experience working with agency partnerships. Engaging with them can provide valuable insights and potentially lead to referrals that could boost your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed budgets and improved ROI in previous roles. Being able to share quantifiable results will demonstrate your analytical skills and operational efficiency.
✨Tip Number 4
Research Centrica’s current marketing strategies and any recent campaigns they've launched. Showing that you understand their business objectives and how your skills align with their needs will make you a more compelling candidate.
We think you need these skills to ace Marketing Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing operations, budget management, and agency collaboration. Use specific examples that demonstrate your analytical skills and ability to drive operational efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your experience with managing multi-channel marketing budgets and cross-functional projects.
Showcase Analytical Skills: Provide concrete examples of how you've used data and insights to inform marketing plans and improve ROI in previous roles. This will demonstrate your capability to apply analytical thinking as required by the position.
Highlight Collaborative Experience: Emphasise your ability to build strong relationships with stakeholders and agency partners. Mention any past experiences where you successfully managed external partnerships or led cross-functional teams to achieve marketing objectives.
How to prepare for a job interview at Centrica
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of the Marketing Operations Lead. Familiarise yourself with managing agency partnerships, budget forecasting, and performance tracking. This will help you articulate how your skills align with the role.
✨Showcase Analytical Skills
Since the role requires strong analytical thinking, prepare examples from your past experiences where you've used data to inform decisions or optimise marketing performance. Be ready to discuss specific KPIs you’ve worked with and how you measured success.
✨Demonstrate Collaboration
Highlight your experience in building relationships with stakeholders and external partners. Prepare to discuss how you’ve successfully collaborated on cross-functional projects and managed expectations to achieve common goals.
✨Prepare Questions
Have insightful questions ready for your interviewers about their current marketing strategies, agency partnerships, and how they measure success. This shows your genuine interest in the role and helps you assess if the company aligns with your values.
