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- Tasks: Join our team to provide top-notch service and repairs for customers' heating systems.
- Company: British Gas, a leader in customer service and support.
- Benefits: Competitive salary with uncapped earnings potential and flexible rewards package.
- Why this job: Make a real difference by ensuring customers stay warm and comfortable.
- Qualifications: ACS qualifications and three years of experience in plumbing or heating required.
- Other info: Supportive team environment with opportunities for professional growth.
The predicted salary is between 47303 - 54400 £ per year.
We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in British Gas's Service Promise of same-day fix for our customers. Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will represent British Gas in the customer's home. You will have plenty of support from managers, mentors and engineer colleagues, but some jobs can be challenging and experience of working across an array of different boilers, central heating systems and manufacturers is essential.
Qualifications & Experience
- A natural dedicated focus on providing outstanding customer experience on every visit.
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1).
- NVQ, C&G or equivalent in plumbing or heating.
- Three years of qualified experience of fault finding and diagnosis.
- Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers.
Benefits
We offer a total rewards package that provides flexibility to choose what you need when you need it, supporting you and your family financially, physically and emotionally. Salary Base Salary is £47,303 with uncapped OTE – £54,400 is a realistic expectation through our fantastic field reward scheme.
Technical Repair Engineer in Leicester employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Repair Engineer in Leicester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at British Gas on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss specific experiences with different boilers and heating systems. Show us you know your stuff and can handle those tricky situations!
✨Tip Number 3
Practice your customer service skills! Since you'll be representing British Gas in customers' homes, think of examples where you've gone above and beyond to help someone. We want to see that dedication to outstanding service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Technical Repair Engineer in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with different boilers and heating systems. We want to see how your skills match up with what we need, so don’t be shy about showcasing your qualifications and any relevant projects you've worked on.
Showcase Customer Focus: Since providing outstanding customer experience is key for us, include examples in your application that demonstrate how you've gone above and beyond for customers in the past. This will help us see your dedication to service.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon unless it's necessary. Make it easy for us to see why you’re a great fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Centrica
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around different boilers and heating systems. Be ready to discuss your experience with fault finding and diagnosis, as well as any specific challenges you've faced in the past.
✨Customer Focus is Key
Since providing outstanding customer experience is a priority, think of examples where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your dedication to service.
✨Showcase Your Qualifications
Be prepared to talk about your ACS qualifications and any relevant training you've completed. Highlight how your skills align with the requirements of the role, especially your electrical knowledge and experience with various systems.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, support structures, and the types of challenges you might face. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.