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- Tasks: Lead a team to enhance internal communications and drive engagement across Centrica.
- Company: Centrica is revolutionising energy for a greener, fairer future with 21,000 passionate colleagues.
- Benefits: Enjoy flexible rewards that support your financial, physical, and emotional well-being.
- Why this job: Join a purpose-driven team where your voice matters and growth is a priority.
- Qualifications: Proven leadership in communications, strategic thinking, and strong stakeholder management skills required.
- Other info: Be part of a company committed to sustainability and positive community impact.
The predicted salary is between 43200 - 72000 £ per year.
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Head of Communications & Resourcing, Leicester
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Client:
Centrica
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
9199d136b8f3
Job Views:
7
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We\’re energisers. One team of 21,000 colleagues that\’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
The Chief Customer Office (CCO) exists to drive commercial growth across all of Centrica Retail through focus on world class customer experience and highly attractive and compelling product and service propositions.
About your role:
Are you ready to shape how over 20,000 colleagues across Centrica connect with our strategy, purpose and progress? As the Head of Communications & Resourcing you’ll lead a team of Communications Managersin delivering powerful, purpose-led internal communications that drive real engagement and business impact.
In this high-profile leadership role, you\’ll take the helm of strategic communications resource planning—ensuring the needs of multiple business units and campaigns are balanced effectively across our internal, digital, and creative communications functions. You’ll also step up as the formal deputy to the Director of Internal, Digital & Creative Communications.
What will you be doing?
Effectively lead, coach and develop a team of Communications Managers to materially increase our impact, build world-class capability, and continuously improve our ways of working—delivering standout communications that set the industry standard.
Oversee the effective allocation of communications resources and planning, to support business and corporate priorities
Collaborate with senior stakeholders to proactively strengthen colleague engagement and deliver communications that support business objectives.
Lead the creation of a clear, compelling and meaningful colleague communication and engagement narrative, ensuring all messaging and channels are aligned with Centrica’s strategy, purpose and business goals.
Oversee the development and delivery of creative, insight-led communications campaigns and content that resonate with colleagues and support key programmes and initiatives.
Champion the use of colleague listening and feedback to drive continuous improvement in our communications approach and increase overall engagement.
Work closely with colleagues across the Corporate Affairs function to help shape and implement Group-wide communications solutions and engagement strategies.
Step in as the formal deputy to the Internal, Digital and Creative Communications Director, representing the function and providing continuity of leadership when needed.
Here\’s what we’re looking for:
A strong, experienced leader with a track record of coaching and developing high-performing teams of communications professionals, enhancing capability, impact and delivery across all areas of internal communications.
Proven experience in being an effective and trusted advisor to senior leaders providing advice and counsel on all aspects of communications
Able to demonstrate exceptionally strong stakeholder management skills and an ability to build effective and collaborative relationships at all levels that drive improvements in the impact of our communications
Strong strategic thinker with the ability to generate effective strategies and influence senior leaders to generate buy-in and support to achieve strategic objectives
Extensive experience of leading the generation and effective delivery of impactful internal communications
A strong advocate for insight-driven communications, able to use data and feedback to shape strategies, measure success, and drive continuous improvement.
Skilled at identifying the right tone and narrative for varied audiences and delivering simple, purposeful, and aligned communications that cut through the noise.
A strategic planner who can define clear outcomes aligned to organisational prioritiesand build effective roadmaps with milestones and goals to deliver results.
Confident in influencing and coaching senior stakeholders to improve outcomes for colleagues, ensuring communication approaches continuously evolve and improve.
Strong track record of collaborating across a complex organisation to help develop, deliver and drive solutions that work across boundaries and support overarching business goals at Group level
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.Visit the link below to discover why we’re a great place to work and what being part of more means for you.
If you\’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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Head of Communications & Resourcing employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Communications & Resourcing
✨Tip Number 1
Network with current and former employees of Centrica on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations for the Head of Communications & Resourcing role.
✨Tip Number 2
Familiarise yourself with Centrica's recent communications initiatives and campaigns. Understanding their strategic direction will help you articulate how your experience aligns with their goals during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led communications teams in the past. Highlight your ability to drive engagement and improve communication strategies, as these are key aspects of the role.
✨Tip Number 4
Showcase your understanding of data-driven communications by preparing to discuss how you've used insights to shape strategies in previous roles. This will demonstrate your alignment with Centrica's focus on insight-led communications.
We think you need these skills to ace Head of Communications & Resourcing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in communications and team leadership. Use specific examples that demonstrate your ability to coach and develop high-performing teams, as well as your strategic thinking skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainability and how it aligns with Centrica's mission. Highlight your experience in internal communications and stakeholder management, and explain how you can contribute to their goals.
Showcase Your Leadership Skills: Provide examples of how you've successfully led teams in the past. Discuss your approach to coaching and developing talent, and how you've driven engagement through effective communication strategies.
Research Centrica: Familiarise yourself with Centrica's values, recent initiatives, and their approach to energy sustainability. This knowledge will help you tailor your application and demonstrate your genuine interest in the company.
How to prepare for a job interview at Centrica
✨Understand the Company Culture
Before your interview, take some time to research Centrica's values and culture. Understanding their commitment to sustainability and community engagement will help you align your responses with their mission during the interview.
✨Showcase Your Leadership Skills
As the Head of Communications & Resourcing, you'll need to demonstrate your ability to lead and develop teams. Prepare examples of how you've successfully coached and managed teams in the past, focusing on measurable outcomes and improvements.
✨Prepare for Stakeholder Management Questions
Expect questions about your experience in managing relationships with senior stakeholders. Be ready to discuss specific instances where you've influenced decision-making or improved communication strategies within an organisation.
✨Highlight Your Strategic Thinking
Centrica is looking for a strategic thinker. Prepare to discuss how you've developed and implemented communication strategies that align with business goals. Use data and feedback to illustrate how your strategies have driven engagement and improved outcomes.