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- Tasks: Join our team to provide top-notch service and repairs for customers' heating systems.
- Company: British Gas, committed to outstanding customer service and support.
- Benefits: Competitive salary, flexible rewards, and support for your well-being.
- Why this job: Make a real difference by ensuring customers stay warm and comfortable.
- Qualifications: ACS qualifications and 3 years of experience in fault finding required.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 47303 - 64400 £ per year.
We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same-day fix for our customers. Base Salary is £47,303 plus up to £6.4k London weighting allowance (dependent on area) with uncapped OTE - £64,400 (including LWA) is a realistic expectation through our fantastic field reward scheme.
Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer's home. You will have plenty of support from our managers, mentors, and engineer colleagues, but some of the jobs can be challenging, and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
Qualifications- A natural dedicated focus on providing outstanding customer experience on every visit.
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1), NVQ, C&G or equivalent in plumbing or heating.
- 3 years qualified experience of fault finding and diagnosis.
- Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers.
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
Technical Repair Engineer in Guildford employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Repair Engineer in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Repair Engineer role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to gas engineering. We recommend doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along a portfolio of your past work or case studies that highlight your experience with different boilers and heating systems. This will demonstrate your expertise and commitment to providing outstanding customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board!
We think you need these skills to ace Technical Repair Engineer in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with different boilers and heating systems. We want to see how your skills match up with what we need, so don’t be shy about showcasing your qualifications and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about providing outstanding customer service and how your background makes you the perfect fit for our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenging repair jobs in the past. We’re looking for engineers who can think on their feet and provide quick solutions, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Centrica
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around different boilers and central heating systems. Be ready to discuss your experience with fault finding and diagnosis, as well as any specific challenges you've faced in the past.
✨Customer Experience is Key
Since this role is all about providing outstanding customer service, think of examples where you've gone above and beyond for a customer. Prepare to share these stories during the interview to show how you embody the company's Service Promise.
✨Showcase Your Qualifications
Be prepared to discuss your ACS qualifications and any relevant training you've completed. Highlight how your skills align with the requirements of the role, particularly your electrical knowledge and experience with various heating systems.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team dynamics, support systems, and the types of challenges you might face. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.