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For Companies At a Glance
- Tasks: Lead strategic partnerships and drive commercial performance for British Gas.
- Company: Join British Gas, a leader in energy solutions with a focus on collaboration.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of partnerships and make a real impact in a dynamic environment.
- Qualifications: Experience in senior account management and strong relationship-building skills.
- Other info: Thriving culture with a focus on innovation and long-term success.
The predicted salary is between 43200 - 72000 £ per year.
Join us as the primary relationship lead for some of British Gas’s most important strategic B2B partners. You'll shape long term success, drive commercial performance, and ensure partners get a seamless, high quality experience. If you thrive on building relationships, solving problems, and growing partnerships, this role puts you right at the heart of our growth strategy.
About the role
- Own senior partner relationships, representing British Gas in key engagements and leading regular performance reviews.
- Drive commercial results, ensuring revenue, profitability and contracted commitments stay on track.
- Spot growth opportunities, negotiating renewals, upsells and new service extensions.
- Champion operational excellence, working across internal teams to resolve issues, improve delivery and keep SLAs and KPIs on target.
- Manage risk and compliance, ensuring contracts, governance and regulatory requirements are met.
- Act as the internal voice of the partner, providing insight to shape future propositions and strengthen long term collaboration.
What success looks like
- Strong revenue and profitability across your partnerships.
- High partner satisfaction and long term retention.
- Consistent performance against SLAs and KPIs.
- Clear growth plans and successful renewals.
- Confident, data driven reporting and relationship management.
What we’re looking for
- Experience in senior account management and/or strategic partnerships within a large, complex corporate organisation.
- Demonstrable senior-level gravitas, with the ability to build trust and influence at C-suite and executive level within assigned partnerships.
- Able to operate as the Voice of the Partner internally, holding the organisation to account for delivery, while acting as the Voice of the Company externally, holding partners accountable for performance beyond contractual commitments.
- Comfortable operating in ambiguous, fast-moving environments, with strong capability in conflict resolution and stakeholder management.
- Strong experience across contract negotiation, renewals, contract management, compliance, and operational performance management.
- A proactive, collaborative working style with a clear focus on outcomes and value realisation.
- Proven experience deploying and landing contractual commitments across matrixed organisations.
- A growth mindset with strong commercial instincts, including a track record of retaining and growing multi-million-pound accounts.
- Motivated by building meaningful, long-term partnerships and excited by the opportunity to help shape the future of British Gas collaborations.
Head of Account Management in England employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Account Management in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its partners. Understand their goals and challenges so you can speak their language. When you show you know their business, it’ll make you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to articulate how your experience aligns with the role of Head of Account Management. Highlight your successes in managing partnerships and driving revenue – this is your chance to shine and show why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Head of Account Management in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in senior account management and strategic partnerships. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Showcase Your Relationship Skills: Since this role is all about building strong relationships, give us examples of how you've successfully managed partnerships in the past. We love hearing about your ability to influence at the C-suite level and how you’ve driven commercial results.
Be Data-Driven: We’re looking for someone who can confidently report on performance metrics. Include any relevant data or KPIs from your previous roles that demonstrate your success in managing accounts and driving profitability.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Centrica
✨Know Your Partners Inside Out
Before the interview, dive deep into British Gas and their strategic partnerships. Understand their business model, key partners, and recent developments. This knowledge will help you demonstrate your ability to be the 'Voice of the Partner' and show that you're genuinely interested in their success.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built and maintained relationships at a senior level. Highlight how you’ve driven commercial results and ensured partner satisfaction. This will illustrate your gravitas and ability to influence at the C-suite level.
✨Be Ready to Discuss Conflict Resolution
Given the fast-paced nature of the role, be prepared to discuss how you've navigated conflicts or challenges in previous partnerships. Share specific strategies you used to resolve issues while keeping all parties satisfied, showcasing your stakeholder management skills.
✨Demonstrate a Growth Mindset
Think about how you've identified growth opportunities in past roles. Be ready to discuss your approach to contract negotiations, renewals, and upsells. Showing that you have a proactive attitude towards driving revenue and profitability will resonate well with the interviewers.
