At a Glance
- Tasks: Service and repair Air Source Heat Pump systems in homes, ensuring top-notch performance.
- Company: Join PH Jones, a leader in low-carbon heating solutions.
- Benefits: Competitive salary, company van, 25 days leave, and exclusive discounts.
- Other info: Be part of a team revolutionising home heating for a sustainable future.
- Why this job: Make a real impact on sustainable heating while enjoying a rewarding career.
- Qualifications: Experience with Air Source Heat Pumps and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Somerset (must be locally based)
Employment: Full‑Time | Permanent
At PH Jones, we’re playing a key role in the UK’s transition to low‑carbon heating. We’re now looking for an experienced Air Source Heat Pump Service & Repair Engineer to join our growing Somerset team and help us deliver reliable, energy‑efficient heating solutions to homes across the region. If you’re passionate about renewable technology, enjoy solving technical challenges, and take pride in delivering excellent customer service, we’d love to hear from you.
What You’ll Be Doing
You’ll be responsible for the safe, efficient servicing, fault‑finding and repair of Air Source Heat Pump systems in domestic properties, ensuring systems run at their best and customers receive a first‑class experience.
Key Responsibilities
- Service, diagnose and repair Air Source Heat Pumps and associated heating controls
- Work in line with health & safety legislation, statutory regulations, manufacturer guidance and company processes
- Deliver a high‑quality, professional experience in occupied residential properties
- Effectively manage your own workload, appointments and productivity
- Complete job records, reports and parts requests accurately using company systems
- Act as a professional ambassador for PH Jones at all times
- Proactively identify system improvements, additional works or safety issues
- Participate in the out‑of‑hours call‑out rota when required
What We Offer
Competitive Package
- Salary dependent on experience and qualifications
- Full‑time, permanent contract
- Annual pay review plus profit share scheme
- Fully costed company van and fuel card
Exceptional Benefits
- Employee energy allowance and exclusive discounts on HIVE products
- Company pension scheme
- 25 days annual leave + bank holidays
- Full sick pay after successful probation
- Plus much more!
About You
You’re a skilled, customer‑focused engineer who can work independently and confidently in residential environments.
Essential Experience & Skills
- Proven experience servicing and repairing Air Source Heat Pump systems
- Strong understanding of low‑temperature heating systems and controls
- Electrical fault‑finding skills relevant to heating systems
- Experience working in occupied domestic properties
- Ability to manage workload independently and meet productivity targets
- Knowledge of domestic renewable heating regulations
- Strong customer service mindset in a field‑based role
- Awareness of health, safety and compliance requirements
- MCS awareness
- Experience with control systems including weather compensation, zoning and hybrid systems
Qualifications & Certifications
- Level 3 Heat Pump qualification (or equivalent)
- F‑Gas certification (where required)
- Unvented Hot Water qualification (G3)
- 18th Edition Wiring Regulations (BS7671) – desirable
- ACS qualifications (CCN1, CENWAT, HTR1, CKR1) – desirable
- Full UK driving licence (no more than 9 points)
- Right to work in the UK
- Minimum 2 years’ post‑qualification experience
Be Part of Something Bigger
By joining PH Jones, you’ll be part of a team that’s revolutionising how we heat our homes and helping build a more sustainable future.
Air Source Heat Pump S&R Engineer employer: Centrica
Centrica is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides numerous opportunities for professional development and advancement within the energy sector. The flexibility of hybrid working arrangements further enhances work-life balance, making Centrica a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Air Source Heat Pump S&R Engineer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online forums. You never know who might have a lead on that perfect Air Source Heat Pump role.
✨Tip Number 2
Show off your skills! If you’ve got experience with Air Source Heat Pumps, consider creating a portfolio or a case study of your best work. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like PH Jones and express your interest. A friendly email can go a long way in making a great first impression.
✨Tip Number 4
Keep learning! Stay updated on the latest trends and technologies in renewable heating. This not only boosts your knowledge but also shows employers that you’re passionate about the field. Plus, check out our website for any new opportunities!
We think you need these skills to ace Air Source Heat Pump S&R Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Air Source Heat Pumps and any relevant qualifications. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about renewable technology and how you’ve tackled technical challenges in the past. Keep it friendly and professional – we love a good story!
Show Off Your Customer Service Skills:Since we pride ourselves on delivering excellent customer service, make sure to include examples of how you’ve gone above and beyond for customers in previous roles. We want to know how you create a first-class experience!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Centrica
✨Know Your Stuff
Make sure you brush up on your knowledge of Air Source Heat Pumps and low-temperature heating systems. Be ready to discuss your hands-on experience with servicing and repairing these systems, as well as any relevant qualifications like your Level 3 Heat Pump certification.
✨Show Off Your Customer Service Skills
Since this role involves working in occupied residential properties, it’s crucial to demonstrate your strong customer service mindset. Prepare examples of how you've delivered excellent service in the past, especially in challenging situations.
✨Be Safety Savvy
Familiarise yourself with health and safety legislation and compliance requirements related to heating systems. Be prepared to discuss how you ensure safety while working and how you handle any potential safety issues that may arise during your work.
✨Manage Your Time Well
The ability to manage your workload independently is key for this role. Think of examples where you effectively organised your appointments and productivity. Highlight any tools or methods you use to stay on top of your tasks and ensure timely service delivery.
