Senior Business Analyst in Windsor

Join us, be part of more. As a Senior Business Analyst within Centrica Technology, you'll play a key role in shaping and delivering large, complex transformation initiatives that drive real business value. Working across the full life cycle—from early shaping to delivery—you’ll define high‑quality functional and non‑functional requirements that bridge business ambition and technology execution.

Day to day:

• Shape and define demand, working with stakeholders to take ideas from early scoping to clear business cases that support strategic priorities.
• Lead requirements end‑to‑end, from discovery and elicitation through to documentation and sign‑off, ensuring clarity, quality and alignment to business outcomes.
• Engage and influence stakeholders, acting as bridge between business and technology to align objectives, challenge thinking and drive the right outcomes.
• Facilitate workshops and drive clarity, running engaging sessions to uncover problems, define processes and agree solutions that are simple, scalable and effective.
• Support delivery across the lifecycle, working closely with delivery, QA and UAT teams to ensure requirements are understood, traceable and delivered as intended.
• Drive continuous improvement, identifying opportunities to simplify processes, improve efficiency, coach and mentor team members and enhance overall quality of delivery across the portfolio.

What we need from you:

• Strong experience as a Business Analyst with a proven track record of delivering across complex projects or programmes.
• Excellent understanding and experience working within Group Functions such as Finance, Procurement and HR, along with how technology (e.g. SAP ERP, SAP Ariba, Workday) supports and enables these areas.
• Confidence communicating with both technical and non‑technical stakeholders, with excellent written, verbal and interpersonal skills.
• Analytical thinker, able to interpret data and present meaningful insights to a wide range of business and technology audiences.
• Ability to identify, document and manage both functional and non‑functional requirements, ensuring they support clear business outcomes including scalability, stability and operational effectiveness.
• Ownership of challenges, driving them through to resolution and supporting delivery end‑to‑end to ensure requirements are understood, traceable and validated through testing.
• Experience in analysing and documenting business processes (e.g. BPMN, EPC), and supporting creation of business cases that clearly articulate benefits, options and risks, with appreciation of commercial and financial considerations.
• Awareness of industry and technology trends, ideally within the energy sector, to inform continuous improvement.
• Certified Business Analysis Professional (CBAP) from the International Institute of Business Analysis (IIBA).
• Demonstrated safe and responsible use of AI tools, with knowledge of when AI use is appropriate, bias and compliance risks, ability to design and reuse prompt templates and skill in using AI to triage, classify and analyse information within policy guardrails.
• Strong ability to recognise higher risk scenarios and escalation to governance or security as needed, with proficiency in enterprise AI co‑pilots, knowledge assistants and AI‑enhanced productivity tools.

Benefits: Centrica offers flexible total rewards allowing you to choose what you need, when you need it, supporting you financially, physically and emotionally. We support diverse realities we face, recognising life is more than work. Growth and flexibility are non‑negotiable. Visit https://www.morethanacareer.energy/centrica for more information. During our recruitment process, we welcome you to share any information about yourself that helps us shape your journey.