12‑month fixed‑term contract for the Military & Elite Athlete Talent Placement Programme – Workplace Lead. The role is UK wide with hybrid working and regular travel to office sites in Leicester, Stockport, London, Windsor and Reading.
Key Accountabilities
- Transformation & Change Delivery
- Deliver workplace change programmes (moves, refurbishments, new concepts, employee experience improvements).
- Embed new ways of working and support colleagues through change journeys.
- Support change readiness, communication and adoption of new ways of working.
- Operational Delivery & Performance
- Own day‑to‑day performance of the workplace environment, resolve issues, optimise services and drive consistency.
- Take accountability for workplace outcomes across a defined portfolio (experience, utilisation, service performance).
- Establish a strong operational rhythm (issues, escalation, communications, stakeholder engagement).
- Identify risks, resolve issues quickly and ensure workplace readiness at all times.
- Insight & Continuous Improvement
- Use data, feedback and observation to identify improvement opportunities.
- Drive continuous improvement in workplace processes, experience and service delivery.
- Support the move from reactive issue management to proactive optimisation.
- Supplier & Partner Management
- Work closely with FM partners & suppliers to ensure delivery against agreed standards & SLAs.
- Monitor performance, challenge where required & escalates issues to achieve outcomes.
- Ensure services support the intended workplace experience and ways of working.
- Stakeholder Engagement & Influence
- Build strong relationships with business leaders, People teams and enabling functions.
- Act as a credible, trusted interface between Workplace and the business.
- Influence decisions, align stakeholders and ensure workplace supports business outcomes.
- Digital & Behavioural Adoption
- Support the adoption of workplace technology, tools and digital solutions.
- Reinforce behaviours that maximise the value of workplace investment.
- Help colleagues & leaders understand how to use space, tech & time together effectively.
- Live Centrica values: Courage, Care, Delivery, Agility and Collaboration.
Qualifications
- Experience delivering change projects or operational improvements in a complex organisation.
- Strong operational capability – run and prioritise across multiple activities and stakeholders.
- Excellent communication and stakeholder management skills.
- Ability to translate strategy into practical delivery.
- Proven track record of delivering outcomes that improve experience, quality or efficiency.
- Comfortable working in ambiguity and fast‑paced change environments.
- Experience in workplace, estates, facilities, operations or service environments.
- Experience working with suppliers or external partners.
- Experience in matrix environments.
- High levels of ownership and accountability.
- Collaborative and inclusive mindset.
- Results‑oriented, pragmatic and resilient.
Benefits
- £50,000 salary for the 12‑month placement.
- Real project & transformation experience in a FTSE100 organisation.
- A dedicated business mentor to help build commercial skills.
- Flexible working and travel to office locations only when collaboration is needed.
- Access to our Employee Networks.
- A Buddy from our Ex‑Military or Athlete communities.
- Support to begin placement during final four resettlement weeks for service leavers.
