White Goods Engineers (Contractors)

White Goods Engineers (Contractors)

Full-Time 20 - 25 £ / hour (est.) No working from home possible
Centrica Plc

At a Glance

  • Tasks: Diagnose, repair, and maintain kitchen and white goods appliances in customers' homes.
  • Company: Join British Gas, a trusted name in energy, committed to a greener future.
  • Benefits: Competitive contractor rates, flexible work, and strong support from a renowned brand.
  • Other info: Enjoy a people-focused culture that values your growth and well-being.
  • Why this job: Make a real impact while working independently with a supportive team.
  • Qualifications: 2+ years of experience in white goods repair and excellent customer service skills.

The predicted salary is between 20 - 25 £ per hour.

Join us and be part of more. We’re more than an energy company—we’re a family of brands revolutionising how we power the planet. We’re energisers, one team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, while living our commitment to igniting positive change in our communities. This is #MoreThanACareer.

We do energy differently — we do it all: we make it, store it, move it, sell it, and mend it. At British Gas, our engineers are at the heart of what we do. Every day, customers invite us into their homes because they trust us to put things right, quickly, safely and professionally. We’re now looking for experienced White Goods Engineers (Contractors) to work alongside our established engineering community and help us deliver on our British Gas Service Promise, including our commitment to same‑day fixes wherever possible. This is a great opportunity for skilled, customer‑focused engineers who take pride in their work and want consistent, flexible contractor work with one of the UK’s most recognised service brands.

As a contractor White Goods Engineer supporting British Gas, you’ll attend customers’ homes to diagnose, repair and maintain a wide range of kitchen and white goods appliances. You’ll be trusted to work independently in the field, representing the British Gas brand in customers’ homes, while having access to strong operational, managerial and technical support when you need it. Some repairs can be complex, so confidence, experience and a calm, professional approach are essential.

Typical appliances you’ll work on:

  • Washing machines
  • Tumble dryers
  • Dishwashers
  • Refrigeration
  • Microwaves

Why Work With British Gas:

  • Consistent volumes of work with a trusted household name
  • Competitive contractor rates - DOE
  • Local work allocation where possible
  • Structured job flow and scheduling support
  • Access to technical guidance and field support when required
  • Opportunity for ongoing, long‑term contractor engagement

What We’re Looking For:

  • At least 2 years’ proven, hands‑on experience repairing white goods appliances
  • Broad technical knowledge across multiple appliance types
  • Strong fault‑finding and diagnostic capability
  • Excellent customer service skills — you understand that how you fix matters as much as what you fix
  • A commitment to safe working and first‑time‑fix outcomes
  • Pride in your workmanship and professionalism in customers’ homes

Contractor Essentials:

  • Self‑employed / contractor status
  • Your own tools and test equipment appropriate for white goods repair
  • Full UK driving licence and access to a suitable vehicle
  • Relevant insurances (e.g. Public Liability)

If you’re an experienced White Goods Engineer who takes pride in delivering great service and wants the backing of a brand customers know and trust, we’d love to hear from you.

We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non‑negotiable, and your ambitions are our priority. Help us, help you.

White Goods Engineers (Contractors) employer: Centrica Plc

At British Gas, we pride ourselves on being more than just an energy company; we are a family of brands dedicated to creating a greener future. As a White Goods Engineer contractor, you will enjoy consistent work with a trusted name, competitive rates, and the support of a strong engineering community. Our flexible work culture prioritises your well-being, offering opportunities for personal growth and a commitment to making a positive impact in our customers' lives.

Centrica Plc

Contact Details:

Centrica Plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land White Goods Engineers (Contractors)

Tip Number 1

Get to know the company! Before your interview, do a bit of research on British Gas and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.

Tip Number 2

Practice your customer service skills! Since you'll be working directly in customers' homes, think about how you can demonstrate your excellent customer service abilities during the interview. Share examples of how you've handled tricky situations in the past.

Tip Number 3

Show off your technical know-how! Be ready to discuss your experience with various white goods appliances. Bring up specific repairs you've done and how you approached complex issues—this will highlight your expertise and problem-solving skills.

Tip Number 4

Apply through our website! We want to make it easy for you to join our team. Head over to our careers page and submit your application there. It’s the best way to ensure your application gets noticed!

We think you need these skills to ace White Goods Engineers (Contractors)

Hands-on Experience in White Goods Repair
Broad Technical Knowledge of Appliances
Fault-Finding and Diagnostic Capability
Excellent Customer Service Skills
Commitment to Safe Working Practices
First-Time-Fix Outcomes
Professionalism in Customer Interactions

Some tips for your application 🫡

Show Your Experience:Make sure to highlight your hands-on experience with white goods appliances. We want to see that you've got the skills and knowledge to tackle repairs confidently, so don’t hold back on sharing specific examples of your work!

Customer Service Matters:Remember, we’re all about delivering great service! Include any customer service experiences you have, especially those where you’ve gone the extra mile. It’s not just about fixing things; it’s about how you make customers feel.

Tailor Your Application:Take a moment to tailor your application to our job description. Use keywords from the listing to show us you understand what we’re looking for. This helps us see that you’re a perfect fit for our team!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family!

How to prepare for a job interview at Centrica Plc

Know Your Appliances

Make sure you brush up on your knowledge of the specific white goods you'll be working with, like washing machines and dishwashers. Familiarise yourself with common faults and repairs, as this will show your expertise and confidence during the interview.

Showcase Your Customer Service Skills

Since customer service is key in this role, prepare examples of how you've handled customer interactions in the past. Highlight situations where you resolved issues effectively or went the extra mile to ensure customer satisfaction.

Demonstrate Problem-Solving Abilities

Be ready to discuss your fault-finding and diagnostic skills. You might be asked to solve a hypothetical problem during the interview, so think through your approach to diagnosing and fixing issues on the spot.

Emphasise Safety and Professionalism

Safety is paramount in this role, so be prepared to talk about your commitment to safe working practices. Share any relevant experiences that demonstrate your professionalism and pride in your workmanship when working in customers' homes.