Commercial Account Manager - Solar, EV & ASHP in Stockport

Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer.

We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team: At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon footprint.

Overview: Our role in Hive plays a key part in supporting the growth of our Solar, EV and ASHP partnership channel and helping deliver a greener, fairer energy future. The Commercial Account Manager is responsible for partner reporting and performance insight. The role works closely with internal teams and external partners to understand performance, identify trends and recommend improvements that enhance partner and customer experience while supporting commercial outcomes. This is a full account management role with a strong data and insight focus, supporting decision-making, process optimisation and performance delivery across the partnership portfolio.

About the role:

• Owning reporting and performance insight across Solar, EV and ASHP partners, including creation of central KPI dashboards
• Working with internal teams to bring together customer insight, sales funnel performance and operational data
• Providing ad-hoc analysis and insight for senior stakeholders
• Monitoring partner performance against SLAs and agreed targets
• Tracking market and competitor trends across Solar, EV and ASHP
• Supporting weekly, monthly and quarterly performance and trading reviews
• Contributing to partner financial planning, forecasting and performance reviews
• Working closely with partner management teams to review performance against forecasts
• Identifying opportunities to improve processes, propositions and commercial outcomes
• Supporting business cases and testing of new offers

What we’re looking for:

• Experience in account management with a strong, data-driven commercial focus
• Confidence working with multiple stakeholders across data, sales, marketing and finance
• Strong analytical capability, with experience using Excel and BI tools such as Power BI
• Ability to turn data, insight and research into clear recommendations
• Experience in energy, smart home, retail partnerships or subscription-based services (desirable)
• Strong customer and partner focus, with the ability to balance experience and commercial outcomes
• Comfortable influencing across teams to deliver shared goals
• Solid understanding of forecasting and financial analysis
• Understanding of the Hive partnership model is beneficial but not essential.

Why should you apply? We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you.