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For Companies At a Glance
- Tasks: Engage customers through voice and digital channels to grow and retain our customer base.
- Company: Leading energy provider in Edinburgh with a focus on customer satisfaction.
- Benefits: Competitive salary of £28,393 plus monthly commission and hybrid work options after training.
- Why this job: Join a dynamic team and make a real impact in the energy sector.
- Qualifications: Experience in sales and strong customer interaction skills.
- Other info: Target-driven role with opportunities for personal and professional growth.
The predicted salary is between 22714 - 28400 £ per year.
A leading energy provider in Edinburgh is seeking commercially driven Contact Sales Agents to grow and retain their customer base. This target-driven role involves engaging customers through voice and digital channels, confidently identifying needs and providing suitable solutions.
Ideal candidates will have experience in sales and customer interactions. The position offers a competitive salary of £28,393 plus monthly commission, with potential for hybrid work post-training.
Outbound Sales & Retention Agent — Hybrid employer: Centrica Plc
Contact Detail:
Centrica Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Sales & Retention Agent — Hybrid
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Since this role is all about engaging customers, make sure you can confidently communicate your skills and how they align with the company's needs. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Outbound Sales & Retention Agent — Hybrid
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight any sales experience you have. We want to see how you've successfully engaged customers and met targets in the past. Use specific examples to really showcase your skills!
Tailor Your Application: Don't just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention the energy sector and how your experience aligns with the job description. This shows us you're genuinely interested in the position.
Be Confident and Clear: In your written application, be confident in your abilities. Clearly articulate how you can identify customer needs and provide solutions. We love candidates who can communicate effectively, so make sure your writing reflects that!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Centrica Plc
✨Know Your Product Inside Out
Before the interview, make sure you understand the energy provider's offerings. Research their services and any recent news about the company. This will help you confidently discuss how you can engage customers and provide suitable solutions.
✨Showcase Your Sales Experience
Prepare specific examples from your past sales roles that highlight your ability to meet targets and retain customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Practice Active Listening
During the interview, demonstrate your listening skills by responding thoughtfully to questions. This is crucial in a role that involves engaging with customers. Show that you can identify needs and tailor your responses accordingly.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the company's sales strategies or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.