At a Glance
- Tasks: Prevent and investigate welfare concerns and theft in energy portfolios.
- Company: Centrica plc, a leading energy company committed to customer support.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team focused on customer safety and support.
- Why this job: Make a real difference in the community while working in the energy sector.
- Qualifications: Understanding of the energy industry and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Centrica plc is looking for a Senior Debt & Revenue Protection Officer in London, tasked with preventing and investigating welfare concerns and theft across residential and business portfolios.
You will assess customer needs dynamically and address safety and metering issues.
The ideal candidate will have an understanding of the energy industry and possess strong communication and empathy skills to support customers effectively.
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We think you need these skills to ace Senior Energy Debt & Revenue Protection Lead in London
Understanding of the Energy Industry
Communication Skills
Empathy Skills
Customer Needs Assessment
Safety Issue Management
Metering Issue Resolution
Investigation Skills
