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- Tasks: Enhance customer experience and manage service escalations in a key account management role.
- Company: Leading energy provider with a focus on personal growth and flexibility.
- Benefits: Supportive work environment, personal development opportunities, and flexible working arrangements.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong Excel and communication skills, with a commitment to service excellence.
- Other info: Collaborate with various stakeholders in a rewarding and impactful role.
The predicted salary is between 36000 - 60000 £ per year.
A leading energy provider is seeking a motivated individual for a key account management role focused on enhancing the customer experience and managing service escalations. The ideal candidate will have strong Excel and communication skills, with a commitment to service excellence and ability to work across various stakeholders. This role offers a supportive work environment with a focus on personal growth and flexibility.
EV Partnerships Lead — Growth & Partner Success in Glasgow employer: Centrica Plc
Contact Detail:
Centrica Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EV Partnerships Lead — Growth & Partner Success in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the energy sector, especially those involved in partnerships and account management. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your Excel skills! Prepare a few examples of how you've used data to drive decisions or improve customer experiences. This will demonstrate your analytical prowess during interviews.
✨Tip Number 3
Practice your communication skills! Role-play common interview scenarios with a friend or use our resources to refine your pitch. Clear communication is key in this role, so let’s nail it!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace EV Partnerships Lead — Growth & Partner Success in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management and customer service. We want to see how your skills align with the role of EV Partnerships Lead, so don’t be shy about showcasing your Excel prowess and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experiences and how you can contribute to our mission at StudySmarter. Keep it engaging and relevant to the job description.
Showcase Your Flexibility: Since this role emphasises flexibility, share examples from your past where you adapted to changing circumstances or worked across various stakeholders. We love to see candidates who can thrive in dynamic environments!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Centrica Plc
✨Know Your Stakeholders
Before the interview, research the company and its key stakeholders. Understand their values and how they enhance customer experience. This will help you demonstrate your ability to work across various teams and show that you're genuinely interested in the role.
✨Excel Skills on Display
Since strong Excel skills are a must for this position, be prepared to discuss specific examples of how you've used Excel in previous roles. Consider bringing a portfolio or examples of reports you've created to showcase your proficiency.
✨Service Excellence Mindset
Prepare to share instances where you've gone above and beyond to ensure customer satisfaction. Highlight your commitment to service excellence and how it aligns with the company's mission. This will show that you understand the importance of customer experience in this role.
✨Flexibility and Growth Focus
Emphasise your adaptability and willingness to learn. Discuss how you've embraced change in past roles and how you plan to grow within the company. This aligns perfectly with the supportive work environment they offer and shows you're ready to contribute positively.
