At a Glance
- Tasks: Service and repair Air Source Heat Pump systems in homes, ensuring top-notch customer experiences.
- Company: Join PH Jones, a leader in sustainable energy solutions with a community-focused mission.
- Benefits: Competitive salary, annual pay review, profit share, and generous leave policies.
- Other info: Flexible rewards to support your life beyond work and excellent career growth opportunities.
- Why this job: Be part of the green revolution and make a real impact on energy efficiency.
- Qualifications: Experience with Air Source Heat Pumps and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
At PH Jones, our mission is to mend it. Our teams have been at the heart of communities for over 50 years. Partnering with local authorities and associations, we support social housing across the UK – installing, upgrading and repairing heating and electrical systems. But we’re not just living off our legacy. We’re on a mission to make the UK’s social housing sector greener and more energy efficient.
Help Power the Future with PH Jones. At PH Jones, we’re playing a key role in the UK’s transition to low‐carbon heating. We’re now looking for an experienced Air Source Heat Pump Service & Repair Engineer to join our growing Somerset team and help us deliver reliable, energy‐efficient heating solutions to homes across the region. If you’re passionate about renewable technology, enjoy solving technical challenges, and take pride in delivering excellent customer service, we’d love to hear from you.
What You’ll Be Doing
- You’ll be responsible for the safe, efficient servicing, fault‐finding and repair of Air Source Heat Pump systems in domestic properties, ensuring systems run at their best and customers receive a first‐class experience.
Key Responsibilities
- Service, diagnose and repair Air Source Heat Pumps and associated heating controls
- Work in line with health & safety legislation, statutory regulations, manufacturer guidance and company processes
- Deliver a high‐quality, professional experience in occupied residential properties
- Effectively manage your own workload, appointments and productivity
- Complete job records, reports and parts requests accurately using company systems
- Act as a professional ambassador for PH Jones at all times
- Proactively identify system improvements, additional works or safety issues
- Participate in the out‐of‐hours call‐out rota when required
What We Offer
- Competitive Package
- Salary dependent on experience and qualifications
- Full‐time, permanent contract
- Annual pay review plus profit share scheme
- Fully costed company van and fuel card
- Exceptional Benefits
- Employee energy allowance and exclusive discounts on HIVE products
- Company pension scheme
- 25 days annual leave + bank holidays
- Full sick pay after successful probation
- Plus much more!
About You
You’re a skilled, customer‐focused engineer who can work independently and confidently in residential environments.
Essential Experience & Skills
- Proven experience servicing and repairing Air Source Heat Pump systems
- Strong understanding of low‐temperature heating systems and controls
- Electrical fault‐finding skills relevant to heating systems
- Experience working in occupied domestic properties
- Ability to manage workload independently and meet productivity targets
- Knowledge of domestic renewable heating regulations
- Strong customer service mindset in a field‐based role
- Awareness of health, safety and compliance requirements
- MCS awareness
- Experience with control systems including weather compensation, zoning and hybrid systems
Qualifications & Certifications
- Level 3 Heat Pump qualification (or equivalent)
- F‐Gas certification (where required)
- Unvented Hot Water qualification (G3)
- 18th Edition Wiring Regulations (BS7671) – desirable
- ACS qualifications (CCN1, CENWAT, HTR1, CKR1) – desirable
- Full UK driving licence (no more than 9 points)
- Right to work in the UK
- Minimum 2 years’ post‐qualification experience
By joining PH Jones, you’ll be part of a team that’s revolutionising how we heat our homes and helping to build a more sustainable future. Apply today and power your career with purpose.
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
Air Source Heat Pump S&R Engineer in England employer: Centrica Plc
At PH Jones, we are more than just an energy company; we are a community-focused team dedicated to revolutionising the heating sector for a greener future. Our Somerset location offers a supportive work culture with exceptional benefits, including competitive salaries, annual pay reviews, and a profit share scheme, all while prioritising employee well-being and growth. Join us to be part of a mission that not only empowers your career but also contributes to sustainable living in our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Air Source Heat Pump S&R Engineer in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to create a greener future and think about how your skills as an Air Source Heat Pump Engineer align with that vision.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're passionate about renewable technology and how your experience makes you the perfect fit for the role. Confidence is key when you're in front of potential employers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our mission at PH Jones.
We think you need these skills to ace Air Source Heat Pump S&R Engineer in England
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for renewable technology shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about making a difference in the energy sector.
Tailor Your Experience:Make sure to highlight your relevant experience with Air Source Heat Pumps and any specific skills you have. We love seeing how your background aligns with what we do at PH Jones, so don’t hold back!
Be Professional Yet Personal:While we appreciate professionalism, we also value authenticity. Share a bit about yourself and why you want to join our team. It helps us get to know you better and understand what drives you.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Centrica Plc
✨Know Your Stuff
Make sure you brush up on your knowledge of Air Source Heat Pumps and low-temperature heating systems. Be ready to discuss your hands-on experience with servicing and repairing these systems, as well as any relevant regulations. This will show that you're not just a candidate, but a knowledgeable professional.
✨Showcase Your Customer Service Skills
Since this role involves working in occupied residential properties, it's crucial to demonstrate your customer service mindset. Prepare examples of how you've handled customer interactions in the past, especially in challenging situations. This will highlight your ability to deliver a first-class experience.
✨Be Ready for Technical Questions
Expect some technical questions related to fault-finding and repair processes. Brush up on your electrical fault-finding skills and be prepared to explain how you would approach diagnosing issues with heating controls. This will help you stand out as a problem-solver.
✨Demonstrate Your Independence
The job requires managing your own workload and appointments, so be ready to discuss how you prioritise tasks and stay productive. Share specific examples of how you've successfully managed your time and workload in previous roles, which will show that you can thrive in an independent work environment.
