Manager, Tech Service in Windsor

Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team: At Centrica Business Solutions, we're proud to partner with over 7,000 organisations globally - helping them to balance planet, with profit. We build, operate and maintain onsite, large-scale energy assets like Solar PV and Combined Heat and Power - to help businesses to save the planet and save money. We're also transforming the UK's energy landscape by partnering with landowners and developers to build a 900MW portfolio of new grid-scale solar farms and battery storage assets.

We have a great opportunity for a Propositions Manager to be based in Centrica Business. Centrica Business is part of Centrica plc, a global energy and services company, dedicated to satisfying the changing needs of our customers. We provide a range of energy supply propositions supplied through the British Gas brand and services and solutions through other established brands such as Centrica Business Solutions helping our customers improve their energy resilience, costs and move towards a lower carbon future.

The role of Propositions Manager is to deliver energy supply and/or services propositions that enable us to successfully participate in our chosen market segments, meet our customers' needs, and drive future growth.

About the role:

• Manage proposition development projects, from inception to delivery.
• Work with all business functions to develop concepts into fully specified propositions, following the established proposition development governance process.
• Research, plan, negotiate and manage contracts with new and existing 3rd party providers as necessary to provide key capabilities and services to deliver the proposition roadmap.
• Ensure that propositions are commercially sound, meet our customers' needs and are priced effectively for the market.
• Effectively utilise the expertise and capabilities within the wider team to successfully deliver new propositions and improve existing proposition portfolio.
• Work with other functional areas to build channel and operational readiness; and to plan and execute launch activities.
• Develop proposition performance metrics / success measures.
• Track the performance of individual propositions; identify, recommend and implement improvement actions as required.
• Keep aware of changes in the market, customer needs and regulatory drivers.

Here's what we're looking for:

• Analyses customer, market, financial and cost data to identify viable proposition opportunities and recommend commercial solutions.
• Uses sound judgement to balance customer value, commercial return, operational feasibility, and regulatory constraints.
• Works within established governance, pricing and compliance requirements, while developing new solutions where the market or customer need is not defined by existing policies.
• Handles complex, multi-factor problems (e.g., cost changes, regulatory shifts, delivery capability) and forms clear, evidence-based conclusions.
• Operates with moderate autonomy, progressing proposals through product governance and escalating only where risks or investment thresholds require.
• Experience working in B2B energy or a similar competitive market.
• Good knowledge of energy propositions and pricing.
• Good understanding of the customer journey, business process and systems.
• Good knowledge of the energy market and regulatory landscape.
• An understanding of proposition development processes.
• Knowledge and understanding of the business's key performance indicators.
• Understanding of the commercial aims and objectives of Centrica.
• Capable of working effectively without supervision, to deliver work to deadlines at a consistently high level of quality.
• Strong communication skills both written and verbal.

Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.