ITOM Product Owner: ServiceNow & IT Operations Strategy in Windsor

ITOM Product Owner: ServiceNow & IT Operations Strategy in Windsor

Windsor Full-Time 63000 - 77000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the ServiceNow ITOM product vision and manage the backlog for key modules.
  • Company: Centrica, a leader in energy and services with a focus on innovation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to transforming technology in the energy sector.
  • Why this job: Shape the future of IT operations and drive impactful automation improvements.
  • Qualifications: Experience in IT operations and strong collaboration skills required.

The predicted salary is between 63000 - 77000 £ per year.

Centrica is seeking an ITOM Product Owner to lead the Service Now ITOM product vision and backlog.

You will work with Technology, Infrastructure, Operations, Architecture, Security and Service Management to translate business needs into deliverables.

You will own the backlog for modules like Discovery, Service Mapping, Event Management, and CMDB, ensuring governance, data quality and platform reliability while driving automation and operational improvements.

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ITOM Product Owner: ServiceNow & IT Operations Strategy in Windsor employer: Centrica - CHP

At Centrica, we are more than just an energy company; we are a community dedicated to creating a sustainable future. As a Legal Counsel in Property, you will thrive in a supportive and flexible work environment that prioritises your personal and professional growth, offering opportunities to engage with innovative projects in the renewable energy sector. With a strong emphasis on collaboration and employee well-being, we ensure that your contributions are valued and that you have the resources to achieve both your career aspirations and a balanced life.

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Contact Details:

Centrica - CHP Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ITOM Product Owner: ServiceNow & IT Operations Strategy in Windsor

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Centrica - CHP values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Centrica - CHP might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Centrica - CHP!

Direct Apply to Centrica - CHP

Let's not forget to apply directly through the Centrica - CHP website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace ITOM Product Owner: ServiceNow & IT Operations Strategy in Windsor

ServiceNow
IT Operations Management (ITOM)
Backlog Management
Governance
Data Quality
Platform Reliability
Automation

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Centrica - CHP.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Centrica - CHP. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Centrica - CHP

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.