Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage order processing and collaborate across teams to enhance customer satisfaction.
- Company: High-energy, high-growth software company with a dynamic culture.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Join a fast-paced team and make a real impact on revenue operations.
- Qualifications: Degree in relevant field and advanced Excel skills required.
- Other info: Exciting chance to improve processes and lead system enhancements.
The predicted salary is between 36000 - 60000 £ per year.
This is a Fixed Term Contract.
We are looking for a highly qualified Revenue Operations Analyst as a key member of the Finance Revenue Operations team at a high-energy, high growth software company. The ideal candidate will ensure orders are processed efficiently, collaborating across departments to resolve issues and enhance customer satisfaction. This role requires a detail-oriented individual who performs at a high level of accuracy and efficiency, is well organized, and demonstrates ownership and initiative to accomplish goals. The position requires an energetic team player eager to learn, contribute to the team, and with a strong desire to exceed expectations and improve processes through automation. The Revenue Operations Analyst will also lead or participate in system and process improvements. This position is remote but we are looking for someone based in Europe and will report to the Director of Revenue Operations.
Responsibilities
- Manage the end-to-end order processing lifecycle, including contract review, order entry, validation and RMAs.
- Ensure accurate and timely processing of customer orders in the CRM and ERP systems (e.g., Salesforce, SAP, Oracle, NetSuite).
- Monitor and resolve order/contract discrepancies, contract holds and delays.
- Collaborate with Sales, Sales Operations, Revenue Accounting, Commissions to ensure seamless order execution.
- Maintain and update customer information in all systems (Salesforce and NetSuite).
- Perform reconciliations of customer accounts and understand the historical flow of the customer transactions and invoicing history including any modifications of the contracts.
- Analyze order trends and performance metrics to identify process inefficiencies and recommend improvements.
- Support system enhancements and process automation initiatives within the order management function.
- Handle escalations and urgent requests with a focus on customer satisfaction.
Required Skills and Qualifications
- BA/BS in Accounting, Business, Finance, Economics, or other related degree.
- Advanced proficiency in Microsoft Excel (e.g., pivot tables, XLOOKUP, SUMIF).
- Hands-on experience with NetSuite is required.
- Familiarity with ticketing systems (e.g., Jira) and Salesforce (SFDC) is highly desirable.
- Exceptional attention to detail and organizational skills.
- Strong written and verbal communication abilities, particularly when interpreting contracts and addressing inquiries.
- Analytical mindset with a focus on proactive problem-solving and continuous improvement.
- Ability to multitask, prioritize, and work independently in a fast-paced environment.
- Knowledge of basic revenue recognition and international accounting principles is a plus.
- Familiarity with order-to-cash (OTC) workflows is a plus.
Revenue Operations Analyst - Fixed Term Contract employer: CENTRIC SOFTWARE
Contact Detail:
CENTRIC SOFTWARE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Operations Analyst - Fixed Term Contract
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or through mutual connections. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your skills align with their goals, especially in revenue operations!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios related to order processing and customer satisfaction during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you're serious about joining our team.
We think you need these skills to ace Revenue Operations Analyst - Fixed Term Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Revenue Operations Analyst role. Highlight relevant experience, especially in order processing and CRM systems like Salesforce or NetSuite. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any specific experiences that demonstrate your attention to detail and problem-solving skills.
Showcase Your Analytical Skills: Since this role involves analysing order trends and performance metrics, make sure to highlight any analytical projects or experiences you've had. We love candidates who can think critically and suggest improvements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at CENTRIC SOFTWARE
✨Know Your Numbers
As a Revenue Operations Analyst, you'll be dealing with data all the time. Brush up on your Excel skills, especially pivot tables and functions like XLOOKUP and SUMIF. Be ready to discuss how you've used these tools in past roles to analyse order trends or improve processes.
✨Understand the Order Lifecycle
Familiarise yourself with the end-to-end order processing lifecycle. Be prepared to explain how you would manage contract reviews, order entries, and resolve discrepancies. Showing that you understand this process will demonstrate your readiness for the role.
✨Show Your Collaborative Spirit
This role requires working closely with various teams. Think of examples where you've successfully collaborated with sales, finance, or operations. Highlight your ability to communicate effectively and resolve issues, as this will be key to enhancing customer satisfaction.
✨Be Ready to Discuss Automation
Since the company is keen on improving processes through automation, come prepared with ideas or experiences related to system enhancements. Whether it's using NetSuite or other tools, showing your proactive approach to automating tasks can set you apart from other candidates.
