At a Glance
- Tasks: Lead transformative projects to support vulnerable young people and drive organisational change.
- Company: Centrepoint, the UK's leading youth homelessness charity.
- Benefits: Competitive salary, 25 days leave, private medical insurance, and a cycle to work scheme.
- Other info: Join a collaborative team committed to fairness and equality.
- Why this job: Make a real difference in the lives of young people while shaping the future of a leading charity.
- Qualifications: Proven experience in programme management and delivering complex transformation projects.
The predicted salary is between 63000 - 77000 £ per year.
Centrepoint, the UK's leading youth homelessness charity, is looking for an experienced
Senior Programme Manager to lead the delivery of one of the most significant transformation programmes in our organisation's history.
Reporting to the Executive Director of Operations, you'll play a pivotal role in driving our
Big Change Programme (BCP)
, ensuring complex projects are delivered successfully, organisational change is embedded, and our investment in digital transformation delivers lasting benefits across Centrepoint.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently.
Centrepoint provides homeless young people with accommodation, health support and life skills to help them move into education, training and employment.
Our ambition is to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people every year.
The Big Change Programme is transforming the way Centrepoint works.
Through new systems, improved processes and modern digital ways of working, we're building a more efficient organisation that allows our colleagues to spend more time focusing on what matters most - supporting young people.
Centrepoint operates a hybrid working model.
The requirement is a minimum of 50% of your working week in the office.
For most full-time colleagues, this means attending the office for five days over a two-week period (e. g. two days one week and three days the next).
For colleagues on different contracts, this will be adjusted accordingly.
About you
You'll be an experienced programme leader with a proven track record of delivering large-scale organisational transformation and complex change programmes.
You'll thrive in fast-paced environments, be comfortable influencing senior stakeholders and know how to bring people together around a shared vision.
You'll have
- Significant experience leading complex business transformation or digital change programmes.
- A recognised project or programme management qualification (such as PRINCE2, APM or equivalent).
- Experience managing multiple workstreams, budgets, risks and programme governance.
- Strong stakeholder management skills, with the ability to influence senior leaders, external partners and suppliers.
- Experience implementing organisational change that improves systems, processes and ways of working.
- Excellent communication skills and the ability to translate complex information into clear, engaging updates for a range of audiences.
- A collaborative leadership style and a passion for continuous improvement.
- What you'll be doing
As Senior Programme Manager, you'll provide strategic leadership for Centrepoint's Big Change Programme, ensuring projects remain aligned to organisational priorities and deliver measurable outcomes.
You'll
- Lead the planning, delivery and governance of a complex portfolio of transformation projects.
- Manage the programme budget, timeline, risks and resource planning.
Ensure there is an appropriate structure for overseeing individual project management of budget and delivery to time.
- Develop and maintain programme reporting for senior leadership, trustees and governance boards.
- Drive high-quality programme management standards, ensuring appropriate controls, business cases and change management processes are in place.
- Work closely with project managers, suppliers and technology partners to deliver successful system implementations.
- Build strong relationships across Centrepoint, ensuring colleagues are engaged and supported throughout change.
- Help shape future digital and organisational transformation, identifying opportunities for continuous improvement and innovation.
- Champion collaboration, learning and best practice across project delivery.
- Ensure the BCP is connected to wider change initiatives across Centrepoint.
This is a unique opportunity to shape the future of one of the UK's leading charities.
You'll join an ambitious organisation committed to improving the lives of young people while helping transform how we operate.
In return for your efforts you'll receive a competitive salary, excellent learning and development opportunities and a fantastic range of benefits including:
- 25 days annual leave, rising to 27 days with service
- Private Medical Insurance
- Income Protection
- Employer pension contribution of 5%
- Cycle to Work scheme
- Interest-free season ticket loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself.
We welcome applications from everyone, regardless of background, identity or lived experience.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications.
While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We're keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
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Senior Program Manager in London employer: Centrepoint
Centrepoint is an exceptional employer dedicated to ending youth homelessness, offering a supportive and inclusive work culture that values diversity and personal growth. As a Service Manager in London, you will lead a pioneering service that provides vital support to vulnerable young people, with access to excellent training, competitive benefits, and a commitment to your professional development. Join us in making a meaningful impact while enjoying a range of employee benefits, including generous annual leave and private medical insurance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Program Manager in London
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We think you need these skills to ace Senior Program Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Centrepoint. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at Centrepoint
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at Centrepoint. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
