Housing Officer - Independent Living in London

Housing Officer - Independent Living in London

London Full-Time 29849 - 35493 £ / year (est.) Home office (partial)
Centrepoint

At a Glance

  • Tasks: Support young people in independent living and manage housing services effectively.
  • Company: Centrepoint, the UK's leading youth homelessness charity.
  • Benefits: Competitive salary, 25 days annual leave, healthcare cash plan, and private medical insurance.
  • Other info: Join a diverse team committed to ending youth homelessness by 2037.
  • Why this job: Make a real difference in the lives of vulnerable young people while developing your skills.
  • Qualifications: Strong communication skills and a proactive, empathetic attitude.

The predicted salary is between 29849 - 35493 £ per year.

Contract: Permanent, Full-Time (37.5 hours per week)

Salary: £29,849.40– £35,493.06 per annum

Closing Date: Monday 22 June 2026

Interviews will be held w/c Monday 29 June 2026

Please note, we may close this advert early if we receive a high volume of applications.

About us

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Housing Officer - Independent Living to join our Independent Living team based in London. We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037. Together with our partners, we support over 15,000 young people each year.

The Independent Living Programme (ILP) offers young people who are ready to live independently, stepping stone accommodation before they move on to their forever home. This is for young people aged 18‑25 years old and are in full time employment or doing an apprenticeship.

Hybrid Working

Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full‑time colleagues, this means attending the office for five days over a two‑week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part‑time or compressed contracts) this will be adjusted accordingly.

About you

  • Effective communicator with natural ability to facilitate open and honest conversations.
  • Able decision maker with a can do attitude.
  • Respectful and empathetic, always considering the impact on our young people.
  • Flexible, always adapting to changing needs.
  • Engaging, committed to self‑development by engaging with training and continuous learning.
  • Proactive, always looking for creative ways of working.

What you’ll be doing

  • Maximise income through effective rent collection.
  • Investigate and manage ASB issues.
  • Void and let management.
  • Raise repair job and follow up works.
  • Support ILP team to deliver effective housing management.
  • Travel between services to support young people and contractors.
  • Carry out weekly health and safety inspections.
  • Prepare legal cases and represent Centrepoint in court.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

  • 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
  • Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
  • Private Medical insurance
  • Income protection
  • Employer pension contributions of 5%
  • Access to Cycle 2 Work loan scheme
  • An interest‑free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization. We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience. We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a Housing Officer - Independent Living click ‘Apply’ now!

Housing Officer - Independent Living in London employer: Centrepoint

Centrepoint is an exceptional employer dedicated to ending youth homelessness, offering a supportive and inclusive work culture that values diversity and personal growth. As a Housing Officer - Independent Living in London, you will benefit from a competitive salary, generous annual leave, and comprehensive healthcare plans, all while making a meaningful impact on the lives of vulnerable young people. With opportunities for continuous learning and a commitment to employee well-being, Centrepoint stands out as a rewarding place to build your career.

Centrepoint

Contact Details:

Centrepoint Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Officer - Independent Living in London

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Centrepoint.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Centrepoint.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Centrepoint.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Centrepoint. Apply directly through us to stand out!

We think you need these skills to ace Housing Officer - Independent Living in London

Effective Communication
Decision Making
Empathy
Flexibility
Proactivity
Creativity in Problem Solving
Housing Management

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Centrepoint. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Housing Officer - Independent Living, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Centrepoint

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Centrepoint. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!