At a Glance
- Tasks: Lead digital transformation and performance management for a leading youth homelessness charity.
- Company: Centrepoint, the UK's top charity tackling youth homelessness.
- Benefits: Competitive salary, 25+ days leave, healthcare, and pension contributions.
- Other info: Join a diverse team committed to fairness and equality.
- Why this job: Make a real difference in young people's lives while driving innovation and change.
- Qualifications: Senior leadership experience in strategy, digital transformation, and stakeholder management.
The predicted salary is between 90000 - 90000 £ per year.
Contract: 6-month Interim, Full-Time (37.5 hours)
Salary: £90,000 per annum
Closing date: 13th September 2026
Interviews will commence: TBC
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Director of Performance & Technology to join our team based in Aldgate, London.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037. Together with our partners, we support over 15,000 young people each year.
The role
As Director of Performance & Technology, you will provide senior leadership across Centrepoint’s strategy, planning, performance management, digital, data, technology, AI and enterprise change capabilities. You will lead our organisational strategy and planning, oversee our performance management framework and provide strategic direction across digital transformation and technology. You will lead our multi‑year Big Change Programme, champion innovation through AI and automation, and ensure our technology and systems deliver value for money and support the Charity’s objectives. Working collaboratively across Centrepoint, you will provide strategic advice, lead complex transformation programmes and ensure strong governance across our digital, data and technology landscape.
Office‑based working
Colleagues are required to spend a minimum of 50% of their working week in our offices and must be able to commit to this requirement each week. For most full‑time colleagues, this means attending the office for five days over a two‑week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part‑time or compressed contracts) this will be adjusted accordingly. Our core working hours are 9:30am to 4:30pm, and colleagues must be in the office during these times.
About you
- Significant senior leadership experience across strategy, planning and performance management.
- Strong experience leading digital transformation and complex organisational change programmes.
- Excellent stakeholder management and influencing skills, with the ability to engage senior leaders, partners and suppliers.
- Strong technical knowledge alongside a clear understanding of business fundamentals and organisational strategy.
- Experience managing multiple workstreams, budgets, risks, governance and outsourced digital‑service contracts.
- Collaborative, flexible and inspirational leadership style, with a strong focus on continuous improvement and delivery.
What you’ll be doing
- Lead the development of Centrepoint’s organisational strategy, annual plan and performance management approach.
- Lead the multi‑year Big Change Programme and organisation‑wide digital transformation across multiple systems.
- Develop and implement Centrepoint’s Digital Roadmap, Data Architecture and Target Operating Model.
- Lead our responsible AI and automation strategy, including governance, adoption and measuring benefits and risks.
- Oversee digital services, technology infrastructure, cyber security, information risk and business continuity.
- Provide strategic leadership across the PMO, change portfolio, technology governance and delivery of complex organisational programmes.
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest‑free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organisation. We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice. Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience. We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Please note, we may close this advert early if we receive a high volume of applications.
Director of Performance and Technology in London employer: Centrepoint
Centrepoint is an exceptional employer located in the heart of Aldgate, London, dedicated to making a meaningful impact on youth homelessness. With a vibrant work culture that fosters collaboration and creativity, employees benefit from professional growth opportunities and the chance to contribute to life-changing campaigns. Join us to be part of a passionate team that values innovation and social responsibility, all while enjoying the dynamic atmosphere of one of London's most engaging areas.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Performance and Technology in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Centrepoint.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Centrepoint.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Centrepoint.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Centrepoint. Apply directly through us to stand out!
We think you need these skills to ace Director of Performance and Technology in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Centrepoint. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Director of Performance and Technology, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Centrepoint
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Centrepoint. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
