At a Glance
- Tasks: Lead the store team, connect with customers, and ensure a top-notch shopping experience.
- Company: Hobbs London, a luxury fashion brand known for timeless British style.
- Benefits: Free clothing allowance, up to 70% discount, financial assistance, and enhanced maternity package.
- Other info: Opportunities for personal growth and a supportive work culture.
- Why this job: Join a dynamic team and develop your career in a stylish environment.
- Qualifications: Excellent communication skills and experience in customer-facing roles.
The predicted salary is between 22000 - 26000 £ per year.
Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaceted nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing. Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
About The Role
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you’ll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you’ll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What’s in it for you?
It’s not all about what you can do for us. We’ll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
- Plus much more!
Supervisor at Hobbs employer: Centremk
Hobbs London is an exceptional employer that values its people and fosters a collaborative work environment, making it an ideal place for those passionate about fashion and customer service. With a strong commitment to employee development, you will have access to career growth opportunities and a generous benefits package, including a free clothing allowance and significant discounts. Located in the heart of London, working at Hobbs means being part of a prestigious brand that celebrates British craftsmanship and style, while enjoying a supportive culture that prioritises your wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor at Hobbs
✨Tip Number 1
Get to know the brand! Before your interview, dive into Hobbs' collections and values. Show us you’re passionate about our timeless British style and how you can contribute to creating that exceptional customer experience.
✨Tip Number 2
Practice your communication skills! As a Supervisor, you'll need to engage with customers and lead your team. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to share your experiences! Think of examples where you've successfully built relationships with customers or handled challenging situations. We want to hear how you’ve made a difference in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Hobbs family. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor at Hobbs
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share why you’re excited about the role at Hobbs and how you connect with our brand's timeless British style.
Tailor Your Experience:Make sure to highlight any relevant experience in customer-facing roles. We want to see how you've engaged with customers and created memorable shopping experiences in the past.
Be Authentic:Don’t be afraid to show your personality! We value authenticity, so let us know what makes you unique and how you can contribute to our team culture at Hobbs.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at Centremk
✨Know Your Brand
Before the interview, dive deep into Hobbs' history and values. Familiarise yourself with their collections and understand what makes their style unique. This will not only show your passion for the brand but also help you connect your personal style to theirs during the conversation.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs, as this will demonstrate your ability to create those exceptional moments.
✨Demonstrate Team Leadership
Hobbs values collaboration, so be ready to discuss your experience in leading a team. Share instances where you've supported colleagues or helped them grow in their roles. Highlighting your adaptability and teamwork will show that you're a great fit for the Supervisor role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and growth opportunities within Hobbs. This not only shows your interest in the role but also helps you gauge if the company aligns with your career aspirations.
