At a Glance
- Tasks: Lead a team while creating unforgettable furry friends for guests.
- Company: Build a Bear, where fun and creativity come to life.
- Benefits: Flexible hours, fun work environment, and opportunities for growth.
- Other info: Dynamic retail environment perfect for those who love to connect with people.
- Why this job: Be a part of a magical experience that brings joy to others.
- Qualifications: Passion for customer service and teamwork, with a positive attitude.
The predicted salary is between 10 - 12 £ per hour.
A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.
Responsibilities
- Bear Builder Role
- Provide exceptional guest service by assisting guests in creating personalized furry friends and ensuring a memorable and enjoyable experience.
- Actively engage with guests, demonstrating genuine enthusiasm for the brand.
- Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied.
- Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
- Show strong team commitment; be dependable, engaged, and helpful.
- Floor Leader on Duty Role
- Act as a role model by providing exceptional guest service to ensure a memorable experience.
- Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals.
- Model Experience First behaviours.
- Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations.
Qualifications
- Thrives in an Experience First environment.
- Connects with others to inspire results.
- Enjoys meeting and interacting with new people.
- Possesses a “How can I help” attitude.
- Strong desire to develop, train, and support others’ success.
- Exercises good judgment in ambiguous situations.
- Displays strong initiative and self-direction.
- Thrives in a dynamic and changing environment.
- Able to remain calm when faced with challenging circumstances.
Working Environment
Active retail store leadership requires the ability to sit, stand, and move around for duration of shift.
Performance Metrics
Your performance will be measured by your ability to achieve annual department objectives and corporate goals, which include but are not limited to the following:
- Decision-making, judgment, and execution.
- Ability to create an Experience First culture for guests and associates.
- Achievement of assigned goals.
- Consistent execution of operational standards.
- Stakeholder feedback.
Part Time Supervisor at Build a Bear in Milton Keynes employer: Centremk
Build a Bear is an exceptional employer that prioritises a vibrant and inclusive work culture, where every team member is encouraged to thrive in an Experience First environment. With a strong focus on employee growth and development, we offer unique opportunities for our staff to enhance their skills while delivering memorable experiences to our guests. Located in a dynamic retail setting, our part-time supervisors enjoy flexible hours, a supportive team atmosphere, and the chance to make a meaningful impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Supervisor at Build a Bear in Milton Keynes
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Centremk, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Part Time Supervisor at Build a Bear in Milton Keynes
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Centremk that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Centremk will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Centremk and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Centremk
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Centremk, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Centremk!
