At a Glance
- Tasks: Lead the store team to create a welcoming shopping experience and drive sales.
- Company: Hobbs London, a luxury fashion brand known for timeless British style.
- Benefits: Free clothing allowance, up to 70% discount, and financial wellbeing support.
- Other info: Great opportunities for personal growth and a supportive work culture.
- Why this job: Join a dynamic team and develop your career in a stylish environment.
- Qualifications: Excellent communication skills and experience in customer-facing roles.
The predicted salary is between 22000 - 26000 € per year.
Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaceted nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing.
Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
About The Role
Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high-quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you'll champion the day-to-day running of the store, helping the management team drive strong commercial results and smooth shop-floor operations.
What you’ll do:
- Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
- Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
- Use your experience to support our Style Advisors as they grow their own knowledge and experience.
- Assist in all tasks to ensure the smooth running of the store.
Who you’ll be:
- Engaging with excellent communication skills and flourish in a customer-facing environment.
- Focused and take pride in the work you do with our customers.
- Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
- Ideally experienced in a customer-facing environment.
What’s in it for you?
It’s not all about what you can do for us. We’ll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
- Free clothing allowance
- Generous colleague discount up to 70%
- Financial and Wellbeing assistance
- Enhanced Maternity package
- Virtual GP service - unlimited access 24/7
- Plus much more!
Supervisor at Hobbs in London employer: Centremk
Hobbs London is an exceptional employer that values its people and fosters a collaborative work environment, making it an ideal place for those passionate about fashion and customer service. With a strong commitment to employee development, you will have access to career growth opportunities and a generous benefits package, including a free clothing allowance and significant discounts. Located in the heart of London, working at Hobbs not only allows you to be part of a prestigious brand but also offers a vibrant atmosphere that celebrates British design and craftsmanship.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor at Hobbs in London
✨Tip Number 1
Get to know Hobbs and its brand values inside out. When you walk into that interview, show us you understand our commitment to timeless British style and how you can contribute to creating exceptional customer experiences.
✨Tip Number 2
Practice your communication skills! As a Supervisor, you'll need to engage with customers and lead your team. Role-play with a friend or family member to get comfortable with sharing your passion for fashion and delivering top-notch service.
✨Tip Number 3
Show us your commercial awareness! Be ready to discuss how you would maintain a smooth shop-floor operation and drive strong results. Think about past experiences where you've successfully managed tasks in a retail environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of the Hobbs team.
We think you need these skills to ace Supervisor at Hobbs in London
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share why you’re excited about the role at Hobbs and how you connect with our brand's timeless British style.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Supervisor role. Highlight any customer-facing roles you've had and how you’ve contributed to a positive shopping experience.
Be Personable in Your Cover Letter:Use your cover letter to showcase your personality. We want to see how you engage with customers and your approach to building relationships. Make it conversational and relatable!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Hobbs team!
How to prepare for a job interview at Centremk
✨Know Your Brand
Before the interview, dive deep into Hobbs' history and values. Familiarise yourself with their collections and what makes their style unique. This will not only show your passion for the brand but also help you connect your personal style to theirs during the conversation.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading by example on the shop floor. Prepare examples of how you've successfully engaged with customers in the past. Think about specific situations where you went above and beyond to provide excellent service, as this will demonstrate your ability to create those exceptional customer moments.
✨Demonstrate Team Leadership
Hobbs values collaboration, so be ready to discuss your experience in supporting and guiding team members. Share instances where you've helped colleagues grow or improved team dynamics. This will highlight your adaptability and leadership skills, which are crucial for the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team culture, and growth opportunities within Hobbs. This shows your genuine interest in the role and helps you assess if it's the right fit for you too.
