Co-ordinator - Emergency Out of Hours Service in Glenrothes

Glenrothes, Fife, United Kingdom. Contract type: Permanent. Location: Bankhead Central, Glenrothes – requires travel across Fife.

Proposed interview date: Week commencing 6 July 2026.

Responsibilities

• Take responsibility for the overall coordination of the shift, ensuring effective decision‑making and safe practice.
• Provide direction, advice and support to Social Workers and Assistants.
• Assess incoming information and determine appropriate responses to risk.
• Arrange and oversee urgent assessments and interventions.
• If you hold a Mental Health Officer Award, act as the designated Mental Health Officer (MHO) during operational hours.
• Support staff attending emergency situations, including attending where required.
• Promote effective multi‑agency working with Police, Health and other partners.
• Maintain oversight of recording and ensure accurate and timely documentation.
• Contribute to the ongoing development and quality of the service.
• Contribute to the learning of relief social work staff, acting as a mentor and offering supervision where required.

Shift Coverage

• Evenings and weekends.
• Overnight on‑call / standby arrangements.
• Public holidays.

Qualifications

• A Degree / Diploma in Social Work or equivalent.
• Mental Health Officer (MHO) accreditation and experience would be advantageous; significant post‑qualifying experience within statutory social work and another postgraduate award (Practice Teaching/Education, Child Protection, Adult Support and Protection) will be considered.
• Strong knowledge of Child and Adult Protection processes and relevant legislation.
• Ability to lead practice, assess risk and make complex decisions under pressure.
• Experience of supporting and guiding others within a professional setting.
• Strong communication skills, including advising, influencing and working collaboratively.
• Ability to prioritise competing demands and maintain oversight in high‑pressure environments.
• Experience of effective multi‑agency working.
• Competence in IT systems and maintaining accurate records.
• Ability to travel throughout Fife.

Additional Requirements

• Required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme before appointment.
• Role requires SSSC registration; you will have three months to apply for registration after appointment.
• If appointed, you must start your registration as soon as possible and be registered within the required six months.
• If you need to achieve a qualification to maintain your SSSC membership, you must complete the qualification within the specified timeframe.

Benefits

• A key leadership role within a specialist social work service.
• Access to continuous professional development and training.
• Membership of the Local Government Pension Scheme.
• Access to a wide range of employee benefits and discounts.
• The opportunity to lead practice and decision‑making in critical situations.